Manage damp, mould and property repairs across your portfolio without losing track.
Procure Group helps landlords, managing agents and housing providers investigate property concerns, organise remedial works and maintain clear records from first report to completion.
Designed to support landlords, managing agents and housing providers with damp and mould case management, hazard monitoring and applicable response requirements. The portal supports your operational processes; responsibility for compliance remains with the appropriate landlord or housing provider.
What the portal does
Report concerns, arrange inspections, approve works, monitor progress and maintain clear property records through one dedicated portal.
Multi-property management
Add every property you manage, group it by landlord, area, officer or tenure, and see open concerns across the whole portfolio at a glance.
Tenant reporting
Tenants report damp, mould, leaks or a failed fan through a simple form with photographs. Each report gets a reference and an exact recorded time.
Damp and mould investigations
Independent investigations that establish the underlying cause rather than recording a mould wash and moving on.
HHSRS-related hazard monitoring
Record hazard type, location, symptoms, defects, occupancy circumstances and recommended next steps against each property.
Applicable Awaab's Law deadline tracking
For qualifying social housing, working-day and emergency clocks with clear statuses, alerts and escalation history.
AI-assisted compliance guidance
Ask questions about damp, mould, hazards, HHSRS and applicable Awaab's Law requirements, with sources shown and limitations stated.
Inspection booking
Request damp, mould, ventilation, timber or waterproofing inspections per property, with access and tenant details stored.
Quotation approvals
Review, question, approve or reject quotations, with approval thresholds, named approvers and purchase order rules you set.
Project updates
Track safety works and preventative works separately, with photographs, variations and completion records.
Invoices and payments
Portfolio-wide invoices, statements, card or bank payment and payments tracked by property and project.
Tenant communications
A single communication history per case, with clear separation between tenant-visible, owner-visible and internal information.
Property histories
A permanent Property Preservation Record for every address — reports, works, warranties and aftercare, downloadable at any time.
Aftercare support
Treatment-specific aftercare and maintenance guidance, shareable with tenants without exposing commercial information.
Permissions
The right people see the right information
Each colleague gets their own login and permission level. Tenants never see financial information, private management notes or any property that is not theirs.
Organisation owner
Full portfolio access, user management, approvals, payments and records.
Portfolio manager
Allocated properties, reports, approvals where authorised and progress monitoring.
Housing officer
Assigned cases, tenant communications, inspections, deadlines and hazard information.
Accounts user
Quotations, invoices, payments, receipts and account statements.
Property owner
Their own properties, quotations, approvals, invoices and documents.
Correct framework per property
Social housing and private rented property are treated differently
Each property carries its own tenure, occupancy arrangement and applicable framework, because one organisation frequently manages both.
Social housing mode
Applicable Awaab's Law requirements are applied where the property, tenancy, landlord and hazard fall within scope.
Private landlord mode
HHSRS-related risk management, tenant reporting and your own internal response standards — without presenting social housing deadlines as current statutory duties.
Mixed portfolio
The correct framework is applied separately to each property, and future requirements are activated only once they formally commence.
Maintain clear records, track inspections and keep the right people informed throughout every stage. Procure Group covers Bedfordshire, Cambridgeshire, Hertfordshire, Northamptonshire and Peterborough.
Next step
Not sure which inspection you need? Start with a few questions.
Tell us what you are seeing and we will set out what is likely, what is uncertain and which inspection would answer the question. Speak to us on 0333 335 6152 if you would rather talk it through.