Is the estimate automatic?

No. Every estimate is prepared by a member of our team from the details and photographs you send. Nothing is generated by a calculator, so you are not given a figure we cannot stand behind.

How long does it take?

We aim to send your written estimate within two working days. Where your photographs leave something unclear, we will come back to you with a question or two first.

Does the estimate include VAT?

Figures are shown excluding VAT, with the applicable rate stated alongside them, so you can compare them like for like with other contractors' net prices.

Do I have to book anything?

No. There is no obligation and no charge for the estimate. If an inspection is the sensible next step we will say so and tell you the fee before anything is booked.

When would the price change afterwards?

Most commonly where plaster removal turns out to be more extensive than expected, where timber decay is found once coverings are lifted, or where scaffolding or specialist access is required.

Request a written estimate

How our written estimates are put together

A real estimate, priced by the people who would carry out the work, so you can plan sensibly before anyone visits the property.

What you get, and what it is not

You tell us what needs doing, give us approximate measurements and send photographs of the affected areas. One of our team reads it, prices it against the work we have actually completed on comparable properties, and sends you a written estimate with the assumptions we have made. It is a planning document rather than a quotation: a formal fixed price follows a site inspection, because that is the only point at which the scope is genuinely known.

Why photographs matter so much

A tide mark 300mm up a wall, a blown patch of plaster, a stained ceiling below a bathroom and a bridged damp-proof course all look similar in words and completely different in a photograph. Wider shots showing the room and the outside wall behind the problem let us judge extent and likely cause, which is the difference between a useful figure and a guess. Photographs taken in daylight, one close-up and one wider, are ideal.

What moves the price

Access is the biggest single variable — a first-floor rear elevation needing scaffolding costs materially more than the same repair at ground level. Occupied properties need more protection and phasing. Listed buildings and solid-wall construction often rule out the cheapest specification on technical grounds. And a defect that has been left for several years usually means decayed timber, perished plaster or damaged floor coverings behind the visible symptom.

Paying for the work

Agreed works are set out in a written quotation with a defined scope, a programme and a payment schedule. Deposits and stage payments can be paid by card through your customer portal, where you will also find your quotation, drawings, guarantees and every document relating to the job in one place.

Common questions

Is the estimate automatic?: No. Every estimate is prepared by a member of our team from the details and photographs you send. Nothing is generated by a calculator, so you are not given a figure we cannot stand behind.
How long does it take?: We aim to send your written estimate within two working days. Where your photographs leave something unclear, we will come back to you with a question or two first.
Does the estimate include VAT?: Figures are shown excluding VAT, with the applicable rate stated alongside them, so you can compare them like for like with other contractors' net prices.
Do I have to book anything?: No. There is no obligation and no charge for the estimate. If an inspection is the sensible next step we will say so and tell you the fee before anything is booked.
When would the price change afterwards?: Most commonly where plaster removal turns out to be more extensive than expected, where timber decay is found once coverings are lifted, or where scaffolding or specialist access is required.