Penetrating damp repairs
Victorian terrace, Bedford
Recurring damp to a chimney breast had previously been treated internally twice. Investigation identified defective flashing and a blocked hopper as the moisture source.
Bedford
Property preservation specialists
Damp problems? Get clear answers and the right solution.
From damp investigations and mould remediation to timber preservation and waterproofing, Procure Group helps you understand the problem, identify likely causes and arrange the right remedial works.
- Evidence-led investigations
- Clear recommendations
- Dedicated customer support
- Professionally managed works
Family run since day one
A Family Business That Puts Your Home First
Procure Group is a family-run business built on trust, honest advice and genuine care for every property we work in. We combine a personal, approachable service with qualified expertise, professional systems and dependable aftercare — giving our customers the best of both worlds.
- Personal, approachable service
- Qualified specialist expertise
- Professional systems and records
- Dependable aftercare
Online assessment tools
Three practical ways to start
Each tool collects your details so we can send you what you have asked for and help you arrange the right next step.
Not sure what is causing the problem?
Answer a few simple questions, upload photographs and receive guidance on the most appropriate next inspection.
Check My DampAlready have a survey report?
Upload an existing property survey, damp report or quotation and receive a clearer explanation of the findings and practical next steps.
Upload My SurveyWant the work priced properly?
Tell us what you need, add your measurements and photographs, and our team will prepare a written estimate for you.
Request an EstimatePrefer to arrange a visit straight away? Book an inspection — a Damp Proofing Quote Assessment is £114 plus VAT, deductible from your final invoice if eligible remedial works proceed, subject to the agreed terms.
Your customer portal
Everything You Need, All in One Place
Manage your survey, quotations and project online with your free Procure customer portal.
Create your free account to book an inspection, access reports and quotations, receive project updates and keep everything related to your property in one secure place. Whether you are arranging your first survey or managing ongoing remedial work, your Procure portal keeps you informed and in control from start to finish.
- Book your survey online
- View and manage appointments
- Upload photographs and documents
- Access your survey reports
- View and approve quotations
- Track the progress of your project
- Message the Procure team
- Receive important updates
- View invoices and payment information
- Preparation and aftercare guidance
- Download warranty documents
- Everything together in one secure account
My Procure portal
Upcoming survey
Damp survey · Tuesday 14 July, 10:00
Please allow up to 90 minutes
Quotation ready
QUO-0042 · Damp remediation, rear elevation
£1,123.20 including VAT
Latest update
Replastering completed to the hallway
Drying guidance added to your documents
Your documents
Survey report · Quotation · Warranty
3 files ready to download
Message from Procure
Your surveyor has confirmed access arrangements
Reply from your portal
Aftercare and warranty information
AvailableSecure, free to use, and available whenever you need it.
Specialist services
What we investigate and put right
Twenty-four specialist service areas, each explained in plain terms so you can see how the problem is assessed before any work is recommended.
Damp investigations
Rising damp, penetrating damp and unexplained moisture, investigated before treatment is recommended.
Learn moreCondensation and mould
Psychrometric assessment of humidity, heating and surface temperatures with practical recommendations.
Learn moreMould remediation
Safe removal combined with correcting the moisture conditions that caused the growth.
Learn moreTimber preservation
Woodworm, wet rot and dry rot assessed on evidence, with proportionate repairs.
Learn moreStructural waterproofing
Basement and below-ground waterproofing designed around the water conditions present.
Learn moreSpecialist surveys
Pre-purchase damp assessments and detailed written reports for property owners and purchasers.
Learn moreHow the process works
From first enquiry to aftercare
One organised point of contact, with each stage recorded in your customer portal.
- 1
Tell us about your property concern
Use Check My Damp, upload an existing report, request an estimate or simply call us.
- 2
Receive appropriate initial guidance
We review the information and set out what is likely, what is uncertain and what needs inspecting.
- 3
Arrange the right inspection
We recommend the inspection type that suits your situation rather than a standard visit.
- 4
Review the findings and recommendations
You receive a written report with photographs, likely causes and proportionate recommendations.
- 5
Approve a clear quotation
Necessary works, advisory items and optional improvements are separated so you can decide.
- 6
Track the project through your portal
Updates, photographs, documents and payment information in one place.
- 7
Receive completion documents and aftercare
Completion photographs, warranty details and practical aftercare guidance.
Why choose Procure Group
Investigation first, treatment second
We investigate the likely cause before recommending treatment, and we avoid unnecessary or unsupported remedial work.
- We explain technical issues clearly and in plain terms.
- We help you understand existing survey reports and quotations.
- We provide clear quotations separating necessary, advisory and optional items.
- We keep you informed throughout, with one organised point of contact.
- We manage work from initial enquiry through to completion and aftercare.
Evidence-led property investigations and proportionate remedial recommendations. Where we may also carry out the works we recommend, we say so plainly so you can weigh our advice accordingly.
Your customer portal
Every enquiry creates a secure account. Follow your project from enquiry to aftercare in one place.
- Current project stage
- Next appointment
- Reports and photographs
- Quotations and approvals
- Invoices and payments
- Messages with our team
Customer reviews
What our customers say
Reviews from genuine completed work. We do not publish invented reviews.
4.9
Based on 20 Google reviews
“The guys were really polite and friendly, super professional, they did a perfect job but they didn't hang around either, no time wasted! They kept me updated every single step of the job, like letting me know when they were going outside whilst the plaster was drying. I really appreciated the communication. The lads tidied up really nice inside and the boss came back the same day and took all the rubbish away and swept up. Literally couldn't ask for more :)”Read the full review on Google
“The team at Procure, Cassie and Callum in particular, were both incredibly professional and incredibly kind throughout the whole process: from booking the survey to completing the works, they were flexible, understanding and reliable. They showed good humour while also being experienced and knowledgable, they took their time to explain everything while still making us feel that everything was on our terms. I can't think of a better contractor, I can wholeheartedly recommend.”Read the full review on Google
“5 Star all the way. Procure are simply the best trade services company we have ever dealt with. From the beginning of the process, Callum (the owner), his office staff and all involved have been courteous, professional and diligent in all communication & contact. We were buying a new house with multiple damp issues. Callum surveyed and advised the best course of action, even recommending cheaper options of repair, where more costly alternatives could easily have been offered. The two days he was on site along with his brother, were very easy. Both were very friendly, polite and most importantly diligent in their work. You could see they took pride in the quality of what they did, going above and beyond what was quoted for, leaving the place as clean as possible behind them. We would have no hesitation recommending Callum and the Procure Team. Book with confidence here”Read the full review on Google
Reviews are published by our team from completed work. Ratings shown are maintained from our Google, Checkatrade and TrustATrader profiles.
Project case studies
Completed work in our area
Examples of how investigation changed the scope of work actually needed.
Basement waterproofing
Cellar, Cambridge
Seasonal water ingress to a cellar intended for storage and utility use, with a failed historic tanking system.
Cambridge
Condensation control and ventilation
1930s semi-detached, Luton
Persistent mould in two bedrooms and a bathroom with an ineffective extract fan. Psychrometric readings confirmed sustained high humidity.
Luton
Advice centre
Understand the problem before you spend
Practical, plainly written guidance on damp, condensation, timber and waterproofing.
Diagnosis
How to identify different forms of damp
Damp is a symptom, not a diagnosis. Learning to read the pattern helps narrow the likely cause before anyone lifts a meter.
Read article →DiagnosisCondensation versus rising damp
These two are regularly confused, yet they behave very differently and need entirely different remedies.
Read article →MouldWhy mould appears around windows
Window reveals are often the coldest surfaces in a room, which is why they collect moisture first.
Read article →Areas covered
Where we work
We work across Bedfordshire, Cambridgeshire, Hertfordshire, Northamptonshire and Peterborough.
Frequently asked questions
Common questions, answered plainly
Next step
Not sure which inspection you need? Start with a few questions.
Tell us what you are seeing and we will set out what is likely, what is uncertain and which inspection would answer the question. Speak to us on 0333 335 6152 if you would rather talk it through.