Property preservation specialists
From damp investigations and mould remediation to timber preservation and waterproofing, Procure Group helps you understand the problem, identify likely causes and arrange the right remedial works.
Rated 5 stars across all platforms
Online assessment tools
Each tool collects your details so we can send you what you have asked for and help you arrange the right next step.
Answer a few simple questions, upload photographs and receive guidance on the most appropriate next inspection.
Check My DampUpload an existing property survey, damp report or quotation and receive a clearer explanation of the findings and practical next steps.
Upload My SurveyTell us what you need, add your measurements and photographs, and our team will prepare a written estimate for you.
Request an EstimateYour customer portal
Manage your survey, quotations and project online with your free Procure customer portal.
Create your free account to book an inspection, access reports and quotations, receive project updates and keep everything related to your property in one secure place. Whether you are arranging your first survey or managing ongoing remedial work, your Procure portal keeps you informed and in control from start to finish.
Upcoming survey
Damp survey · Tuesday 14 July, 10:00
Please allow up to 90 minutes
Quotation ready
QUO-0042 · Damp remediation, rear elevation
£1,123.20 including VAT
Latest update
Replastering completed to the hallway
Drying guidance added to your documents
Your documents
Survey report · Quotation · Warranty
3 files ready to download
Message from Procure
Your surveyor has confirmed access arrangements
Reply from your portal
Aftercare and warranty information
AvailableSecure, free to use, and available whenever you need it.
Specialist services
Twenty-four specialist service areas, each explained in plain terms so you can see how the problem is assessed before any work is recommended.
Rising damp, penetrating damp and unexplained moisture, investigated before treatment is recommended.
Learn morePsychrometric assessment, extract ventilation, positive input and heat-recovery systems.
Learn moreSafe removal combined with correcting the moisture conditions that caused the growth.
Learn moreWoodworm, wet rot and dry rot assessed on evidence, with proportionate repairs.
Learn moreBasement and below-ground waterproofing designed around the water conditions present.
Learn morePre-purchase damp assessments and detailed written reports for owners, landlords and agents.
Learn moreHow the process works
One organised point of contact, with each stage recorded in your customer portal.
Use Check My Damp, upload an existing report, request an estimate or simply call us.
We review the information and set out what is likely, what is uncertain and what needs inspecting.
We recommend the inspection type that suits your situation rather than a standard visit.
You receive a written report with photographs, likely causes and proportionate recommendations.
Necessary works, advisory items and optional improvements are separated so you can decide.
Updates, photographs, documents and payment information in one place.
Completion photographs, warranty details and practical aftercare guidance.
Why choose Procure Group
We investigate the likely cause before recommending treatment, and we avoid unnecessary or unsupported remedial work.
Evidence-led property investigations and proportionate remedial recommendations. Where we may also carry out the works we recommend, we say so plainly so you can weigh our advice accordingly.
Every enquiry creates a secure account. Follow your project from enquiry to aftercare in one place.
Open a professional account and every property, tenant report, inspection, quotation and response deadline sits in one portal — with your colleagues on the right level of access and a permanent record behind every address. It costs nothing to open, and it is free to use.
Add or bulk upload your whole portfolio, group it by landlord, area, officer or tenure, and see open concerns at a glance.
Tenants report damp, mould, leaks or a failed fan with photographs — no account needed. Each report gets a reference and an exact recorded time.
Working-day and emergency clocks per concern, with the applicable Awaab's Law pathway for qualifying social housing and internal standards elsewhere.
Hazard type, HHSRS record, root cause, works and access attempts — all captured by a named person on one auditable case history.
Set approval thresholds, named approvers and purchase order rules, then review, question or approve quotations in the portal.
Reports, works, warranties and aftercare kept as a Property Preservation Record you can download whenever you need it.
Accounts are checked by our team before the portal opens, so we can confirm the properties you manage are inside the area we cover. The portal supports your own hazard management and record keeping; responsibility for compliance stays with the landlord or housing provider.
Already invited by a colleague? Ask them to add you from the Users tab, then sign in with your work email address.
Customer reviews
Reviews are added by our team from genuine completed work. We do not publish invented reviews.
The surveyor spent time explaining what he was seeing rather than going straight to a quotation. It turned out to be a gutter problem, which was a relief.
Clear report, sensible recommendations and no pressure. The ventilation work has made a noticeable difference over the winter.
A complicated job handled properly. Regular updates through the portal meant we always knew what was happening.
Project case studies
Examples of how investigation changed the scope of work actually needed.
Persistent surface mould on a cold solid wall. Insulated boards were fitted from a scaffold after the cause was confirmed, warming the wall surface rather than simply redecorating over the growth.
Bedford
Salt-damaged plaster and damp staining low down the wall. Plaster was removed back to sound brickwork and a damp-proofing system applied before the wall was rebuilt in a specified render.
Cambridge
Repeated blistering and staining after previous redecoration. Contaminated plaster was hacked off under dust control so the masonry could dry and be replastered to the correct specification.
Luton
Advice centre
Practical, plainly written guidance on damp, condensation, timber and waterproofing.
Damp is a symptom, not a diagnosis. Learning to read the pattern helps narrow the likely cause before anyone lifts a meter.
Read article →DiagnosisThese two are regularly confused, yet they behave very differently and need entirely different remedies.
Read article →MouldWindow reveals are often the coldest surfaces in a room, which is why they collect moisture first.
Read article →Areas covered
We work across Bedfordshire, Cambridgeshire, Hertfordshire, Northamptonshire and Peterborough.
Frequently asked questions
Next step
Tell us what you are seeing and we will set out what is likely, what is uncertain and which inspection would answer the question. Speak to us on 0333 335 6152 if you would rather talk it through.
