What our customers say about our damp and mould work

“The guys were really polite and friendly, super professional, they did a perfect job but they didn't hang around either, no time wasted! They kept me updated every single step of the job, like letting me know when they were going outside whilst the plaster was drying. I really appreciated the communication. The lads tidied up really nice inside and the boss came back the same day and took all the rubbish away and swept up. Literally couldn't ask for more :)”

“The team at Procure, Cassie and Callum in particular, were both incredibly professional and incredibly kind throughout the whole process: from booking the survey to completing the works, they were flexible, understanding and reliable. They showed good humour while also being experienced and knowledgable, they took their time to explain everything while still making us feel that everything was on our terms. I can't think of a better contractor, I can wholeheartedly recommend.”

“5 Star all the way. Procure are simply the best trade services company we have ever dealt with. From the beginning of the process, Callum (the owner), his office staff and all involved have been courteous, professional and diligent in all communication & contact. We were buying a new house with multiple damp issues. Callum surveyed and advised the best course of action, even recommending cheaper options of repair, where more costly alternatives could easily have been offered. The two days he was on site along with his brother, were very easy. Both were very friendly, polite and most importantly diligent in their work. You could see they took pride in the quality of what they did, going above and beyond what was quoted for, leaving the place as clean as possible behind them. We would have no hesitation recommending Callum and the Procure Team. Book with confidence here”

10/10

After survey needed damp treatment internal and external

“After a survery we required damp treatment to 2 external and 2 internal walls.”

10/10

Ventilation installed upstairs, 3 bedrooms and the bathroom

“An estimated 2 day job was completed in just one. Bonus! The technician was quick, efficient and cleaned up after each installation. There was a little delay in the appointed electrician's arrival (to complete the extractor fan installation in the bathroom) but the technician chased him up and he arrived around 6pm and did a super tidy job. Luckily there is no damp this time of year, but I now look forward to the wetter months where the work can truely be tested!”

10/10

Damp Proof Work

“Callum from Procure was exceptional from my inital call to come & survey the damp in our property to the work being carried out. He was knowledgeable about all types of damp & explained everything in simple terms that we would understand. If you are looking for a reputable company to carry out any damp proofing problems I would recommend Callum 120%”

10/10

Damp issues

“From my initial enquiry, the excellent explanations of the services they provide to Callum's visit today. I can only say how impressed I am in all aspects. The survey was not rushed, everything was explained fully and I look forward to receiving the report which will, hopefully, solve the issues I have.”

Fantastic company!!

“Fantastic company!!! Such a lovely team!! Incredible customer service, great workmanship and a joy to have in my home!! I can't say enough good stuff about this family run business!! I would highly recommend this company to anyone!! Big thanks to Callum, Cassie and the team!!”

Procure Damp Proofing

“Callum has been nothing other than exceptional from start to finish from the initial survey to carrying out the work at our house. Not forgetting his helper Harry (Hope I got his name right) and of course Cassie in the office. Top Team. Callum answered any questions swiftly and was always on the end of a phone. I would most certainly recommend Callum & his team if you have any damp issues, you won't be disappointed. If I could give more than 5 stars I would. Thank you Callum”

You won't regret using this company!!!

“Can't say enough in praise of this company. Callum arrived and quickly saw that there were other serious issues that needed addressing in addition to the Damp Proofing. He forged ahead, got the additional materials and completed the work in record time, even coming in on Sunday. A1 quality, professional job. Would highly recommend Procure to anyone looking for a first class service (and with a smile)!”

“Communication and availability was excellent, will definitely use again in the future!”

“Really can't say enough good things about this job that was completed and in particular by Callum who not only pointed out the best work that was necessary that other contractors had not identified but also turned up to carry out the work himself and worked hard and longer hours in order to get the work done a day sooner over the weekend which was helpful to us at the time with a new puppy arriving and he was very considerate of our animals segregating the area for work from the rest of the house and working to a high standard with minimal disruption possible. He even had to adapt half way through when identifying further work needed after the plaster was removed but this was managed comfortably in time with the schedule and through getting permission from our landlord. Overall highly recommended and would use again.”

“The work completed was of great quality. Would definitely recommend the company. Will use again if any similar problems arise again.”

“Procure carried out some mould remediation in one my bedrooms and the finishing look was like new. The chap was ever so efficient, his pricing was fair and his time on job exceeded expectations. I was skeptical that the problem would be treatable but I was left assured that the job was in good hands. Would recommend”