Art gallery · St Albans
ISO-Therm internal wall insulation to an art gallery
- Agreed approach
- ISO-Therm internal wall insulation installed throughout the gallery, fitted from scaffold and finished ready for decoration.
If you own or manage property in Broxbourne or the surrounding part of the Lea Valley, moisture problems in the fabric of a building are rarely straightforward. What presents as a damp patch on a wall or a patch of mould on a ceiling can have several quite different causes, and treating the wrong one wastes time and money. Procure Group Ltd carries out methodical damp investigations, mould and condensation assessments, timber decay and woodworm inspections, and below-ground damp protection works across Broxbourne, Hoddesdon, Cheshunt and the wider EN10 area.



What we investigate
Any one of these symptoms can have several different causes, and the right remedy depends entirely on which one it is. That is what a survey establishes.
Staining at low level or around a specific point on a wall or ceiling.
Black, green or grey growth on walls, ceilings, sealant, window reveals or behind furniture.
A persistent smell, often in a cupboard, wardrobe or unused room, sometimes before anything is visible.
Blistering, salting, crumbling plaster or wallpaper lifting away from the wall.
Water on glass and frames in the morning, and mould appearing on cold surfaces.
Damp appearing during or after rain, frequently linked to rainwater goods or pointing.
Low-level dampness that may be rising damp, or may be one of several other causes.
Soft or crumbling timber, fungal growth, exit holes or springy floors.
Plumbing, heating or drainage leaks that show up some distance from the source.
Rooms that feel humid, cold spots at reveals and lintels, and extract fans that do not clear steam.
Damp, salting or water ingress at or just below external ground level.
What we are asked for
Each of these is a different problem with a different remedy. Which one applies depends on what the readings and the building show.
An evidence-led investigation of what is making the wall wet, with readings and findings you can act on.
Where a damp-proof course has genuinely failed, the appropriate remedial specification for the wall in question.
Professional remediation of the contamination, and control of the moisture conditions behind it.
Humidity, ventilation and surface temperature measured before any equipment is recommended.
Damp at or just below external ground level investigated, with localised protection where remediation calls for it. We do not install basement or cellar waterproofing.
Services
Each service below links to the full national service page, where the investigation, the treatment options and the circumstances in which it is not appropriate are set out in detail.
Damp
A structured investigation to establish the likely cause of dampness before any remedial work is recommended.
Damp
Careful assessment of low-level dampness, which is frequently caused by something other than rising damp.
Damp
Investigation of moisture entering through walls, roofs, openings and rainwater goods.
Surveys
Mould & condensation
Assessment of moisture production, ventilation, heating and insulation to reduce surface condensation.
Mould & condensation
Treating the mould is only part of the solution. We investigate why it developed in the first place, then remediate the contamination and control the conditions that caused it.
Timber
Assessment and treatment of structural timbers affected by moisture, decay or insect attack.
Timber
Establishing whether insect activity is current before recommending any treatment.
Timber
Identifying and repairing timber decay caused by sustained high moisture content.
Timber
Careful investigation of suspected dry rot, which can extend beyond visibly damp timber.
Repairs & finishes
Replastering specifications appropriate to walls affected by dampness or salt contamination.
Repairs & finishes
Repairs to the external fabric that address the source of moisture entry.
Repairs & finishes
Drying, repair and reinstatement following leaks, escapes of water or flooding.
Repairs & finishes
Insulation of solid walls with careful attention to moisture risk and detailing.
Our work
Photographs from Procure Group projects. Work of this kind is carried out across the area, so none is presented as a property at a particular address unless the caption says so.



Local property context
Different construction types behave differently when they get wet, so the approach is matched to the building in front of us.
Broxbourne sits in the Lea Valley in Hertfordshire, with the River Lea running close by and low-lying ground that has historically influenced how properties here sit in relation to water. The older parts of the town include Victorian and Edwardian terraced housing built with solid brick walls and no cavity, relying on a slate or engineering-brick damp-proof course that can deteriorate, crack or become bridged over time by raised external ground levels, accumulated render or built-up paving. When these courses fail, moisture from the ground can track upward through the masonry, producing the characteristic pattern of rising damp on internal plaster at lower-wall level.
Interwar semi-detached housing is well represented in this part of Hertfordshire, typically built with an early cavity wall that offered some protection against penetrating damp but which was not always detailed consistently around openings, lintels and party walls. Spalled brickwork, failed pointing and cracked render allow rainwater to travel laterally through the outer leaf and, given enough time, across the cavity to the inner surface. Properties of this era also commonly used timber ground floors suspended over a subfloor void, and where that void loses airflow or retains moisture, the joists and flooring boards are at risk of wet rot or dry rot, both of which require careful investigation before any remedial work is planned.
Post-war and mid-twentieth-century housing in the Broxbourne area includes both traditionally built cavity-wall construction and some system-built or large-panel housing. Properties that have been upgraded with cavity wall insulation and replacement double glazing can experience a shift in their condensation behaviour: reduced heat loss through walls and less air movement through frames means that warm, moist air from kitchens and bathrooms has fewer escape routes. The result is elevated relative humidity in certain rooms, leading to surface condensation and mould growth on cold thermal bridges such as external corners, window reveals and behind furniture. This is an airflow and thermal issue, not a masonry defect, and it calls for a different response.
Below-ground walls are found in a number of older properties across Broxbourne and the neighbouring towns. The Lea Valley setting means that groundwater levels and seasonal variation in soil moisture can influence how water behaves against buried masonry. A thorough inspection establishes which mechanism or combination of mechanisms is actually at work: ground moisture, surface water ingress, condensation, or structural defect, so that any specification addresses the real problem rather than a working assumption.
Where a wall or floor in Broxbourne is wet below external ground level we investigate it in the ordinary way: moisture profiled, construction recorded, external levels and drainage examined. What we do not do is install waterproofing systems to whole below-ground rooms. Procure Group's waterproofing work is limited to appropriate localised applications encountered as part of damp investigation and remediation, and where a designed system is genuinely needed we will say so and tell you to instruct a specialist in that work.
Our approach
The purpose of a survey is to identify the underlying cause of the moisture, not to justify a particular treatment.
Transparent pricing
A Damp Proofing Quote Assessment is £114 plus VAT. The fee can be deducted from the final invoice if eligible remedial works proceed, subject to the agreed terms. Other inspection types are priced according to their scope.
Inspection requirements vary between properties, so larger, more complex or commercial buildings are priced according to their scope. You will be told the fee before the visit is confirmed — there are no charges added afterwards.
Online tools
Answer a few simple questions, upload photographs and receive an initial summary of possible causes and the type of survey that may be appropriate.
Upload an existing damp report, building survey, RICS report or property inspection document for an initial AI-assisted summary and recommended next steps.
Send us the details and photographs of the problem and our team will price the work and put it in writing.
Regional project example
We do not have a published project in Broxbourne yet, so this example is from elsewhere in the area we cover. We will not present work as local when it is not.
Art gallery · St Albans
Verified customer reviews
These reviews are from customers elsewhere in the region rather than this town. We publish them as they were given.
Questions
A damp survey begins with a visual examination of the affected areas, followed by calibrated moisture readings taken at measured heights across the wall surface. Where appropriate, a hygrometer reading establishes ambient humidity. The surveyor also looks at external ground levels, drainage, pointing, render condition and any alterations to the building fabric. The findings are interpreted together, not in isolation, so that the report identifies a probable cause rather than simply recording a high moisture reading.
Both are possible, and they are not always easy to separate without a proper assessment. Condensation mould typically appears on cold surfaces, on external walls in poorly heated or aired rooms, and often follows the thermal pattern of the wall construction. Damp-related mould tends to follow the moisture source more closely and may be accompanied by tide marks or salt deposits in the plaster. An inspection considers the building fabric, heating and airflow habits, and moisture levels in the wall before reaching a conclusion.
Timber decay is not always visible at the surface. Dry rot in particular can travel behind plaster and under boarding before it becomes apparent. Signs to look for include a musty smell, soft or springy floorboards, crumbling timber at joints, or small round flight holes with fine powder that indicate woodworm activity. A timber inspection uses a probe and moisture meter alongside a visual check to identify affected areas and establish whether the moisture source feeding any decay is still active.
Yes. We work across Broxbourne, Hoddesdon, Cheshunt and the surrounding EN10 area, as well as more widely across Hertfordshire and the East of England. The housing stock in these neighbouring towns shares many of the same construction eras and the same damp mechanisms, so our surveyors are familiar with the kinds of problems that tend to arise in properties of different ages and build types throughout this part of the county.
Related reading
Written by our surveyors, on the questions we are asked most often.
Nearby
We also work in Hoddesdon, Cheshunt, Waltham Cross, Hertford, Ware and Potters Bar. For everywhere else we cover, see our Hertfordshire service area.
Written and last reviewed by the Procure Group survey team on .
Next step
Book an inspection, ask for a callback, or use one of the online tools first. Whichever suits you — there is no obligation either way.
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