Art gallery · St Albans
ISO-Therm internal wall insulation to an art gallery
- Agreed approach
- ISO-Therm internal wall insulation installed throughout the gallery, fitted from scaffold and finished ready for decoration.
If you own or manage a property in Ware and are dealing with damp patches, mould growth, a musty smell or softening timber, the first step is understanding what is actually causing the problem. Procure Group Ltd carries out thorough damp investigations, condensation and mould assessments, timber and woodworm inspections, and below-ground damp protection work across Ware and the surrounding area. We do not recommend remedial works until an inspection has established the cause, because the wrong treatment wastes money and often leaves the underlying issue unchanged.



What we investigate
Any one of these symptoms can have several different causes, and the right remedy depends entirely on which one it is. That is what a survey establishes.
Staining at low level or around a specific point on a wall or ceiling.
Black, green or grey growth on walls, ceilings, sealant, window reveals or behind furniture.
A persistent smell, often in a cupboard, wardrobe or unused room, sometimes before anything is visible.
Blistering, salting, crumbling plaster or wallpaper lifting away from the wall.
Water on glass and frames in the morning, and mould appearing on cold surfaces.
Damp appearing during or after rain, frequently linked to rainwater goods or pointing.
Low-level dampness that may be rising damp, or may be one of several other causes.
Soft or crumbling timber, fungal growth, exit holes or springy floors.
Plumbing, heating or drainage leaks that show up some distance from the source.
Rooms that feel humid, cold spots at reveals and lintels, and extract fans that do not clear steam.
Damp, salting or water ingress at or just below external ground level.
What we are asked for
Each of these is a different problem with a different remedy. Which one applies depends on what the readings and the building show.
An evidence-led investigation of what is making the wall wet, with readings and findings you can act on.
Where a damp-proof course has genuinely failed, the appropriate remedial specification for the wall in question.
Professional remediation of the contamination, and control of the moisture conditions behind it.
Humidity, ventilation and surface temperature measured before any equipment is recommended.
Damp at or just below external ground level investigated, with localised protection where remediation calls for it. We do not install basement or cellar waterproofing.
Services
Each service below links to the full national service page, where the investigation, the treatment options and the circumstances in which it is not appropriate are set out in detail.
Damp
A structured investigation to establish the likely cause of dampness before any remedial work is recommended.
Damp
Careful assessment of low-level dampness, which is frequently caused by something other than rising damp.
Damp
Investigation of moisture entering through walls, roofs, openings and rainwater goods.
Surveys
Mould & condensation
Assessment of moisture production, ventilation, heating and insulation to reduce surface condensation.
Mould & condensation
Treating the mould is only part of the solution. We investigate why it developed in the first place, then remediate the contamination and control the conditions that caused it.
Timber
Assessment and treatment of structural timbers affected by moisture, decay or insect attack.
Timber
Establishing whether insect activity is current before recommending any treatment.
Timber
Identifying and repairing timber decay caused by sustained high moisture content.
Timber
Careful investigation of suspected dry rot, which can extend beyond visibly damp timber.
Repairs & finishes
Replastering specifications appropriate to walls affected by dampness or salt contamination.
Repairs & finishes
Repairs to the external fabric that address the source of moisture entry.
Repairs & finishes
Drying, repair and reinstatement following leaks, escapes of water or flooding.
Repairs & finishes
Insulation of solid walls with careful attention to moisture risk and detailing.
Our work
Photographs from Procure Group projects. Work of this kind is carried out across the area, so none is presented as a property at a particular address unless the caption says so.



Local property context
Different construction types behave differently when they get wet, so the approach is matched to the building in front of us.
Ware sits in the Lea Valley in Hertfordshire, a short distance from Hertford to the west and Hoddesdon to the south. The River Lea runs through the town, and the combination of a river valley setting and older building stock means that moisture-related problems are common. Properties close to the river or on lower ground can experience elevated ground moisture levels that place additional demand on damp-proof courses and below-ground structures. This is not a universal rule, and the precise relationship between ground conditions and any individual building is something an inspection needs to establish rather than assume.
The older parts of Ware contain Victorian and Edwardian terraced housing, much of it built with solid brick walls and lime-based mortars. These walls were designed to breathe, allowing moisture to move through and evaporate. Where modern cement render or impermeable masonry paint has been applied, that movement is interrupted and moisture can become trapped within the wall structure. Failed or bridged damp-proof courses in properties of this era are also common, particularly where ground levels have been raised or where extensions have been added without adequate thought given to moisture management at the junction.
Interwar semi-detached housing and post-war council-built properties represent a significant portion of the housing stock across Ware and its edges. Cavity-wall construction from the 1960s and 1970s introduced new vulnerabilities: cavities can become bridged by mortar debris or blown insulation, creating a direct path for water to cross from the outer leaf to the inner. Meanwhile, the programme of improving energy efficiency in older homes across the decades, through draught-proofing, double glazing and loft insulation, has reduced background airflow to the point where condensation and mould growth in bathrooms, kitchens and north-facing bedrooms has become noticeably more common.
Ware has a number of older properties that include walls below external ground level, as well as barn and cottage conversions on the edges of the town and in the surrounding countryside. Timber decay follows where moisture reaches structural or joinery timbers over an extended period, and woodworm activity is frequently discovered during inspection of older floor structures and roof spaces. When Procure Group carries out a damp survey in Ware, the aim is to map the full picture: moisture readings, construction type, airflow conditions and any visible structural or material deterioration, before any course of action is proposed.
A note on scope for Ware property owners: Procure Group does not undertake full basement or cellar waterproofing installations. Our waterproofing work is limited to appropriate localised applications encountered as part of damp investigation and remediation. Below-ground damp protection of that kind is specified from the same evidence as any other damp diagnosis, once avoidable external water has been dealt with.
Our approach
The purpose of a survey is to identify the underlying cause of the moisture, not to justify a particular treatment.
Transparent pricing
A Damp Proofing Quote Assessment is £114 plus VAT. The fee can be deducted from the final invoice if eligible remedial works proceed, subject to the agreed terms. Other inspection types are priced according to their scope.
Inspection requirements vary between properties, so larger, more complex or commercial buildings are priced according to their scope. You will be told the fee before the visit is confirmed — there are no charges added afterwards.
Online tools
Answer a few simple questions, upload photographs and receive an initial summary of possible causes and the type of survey that may be appropriate.
Upload an existing damp report, building survey, RICS report or property inspection document for an initial AI-assisted summary and recommended next steps.
Send us the details and photographs of the problem and our team will price the work and put it in writing.
Regional project example
We do not have a published project in Ware yet, so this example is from elsewhere in the area we cover. We will not present work as local when it is not.
Art gallery · St Albans
Verified customer reviews
These reviews are from customers elsewhere in the region rather than this town. We publish them as they were given.
Questions
A surveyor visits the property and carries out a methodical inspection using calibrated moisture meters, thermal observation and a review of the construction type and condition. In Ware's older housing stock this will include checking for bridged or failed damp-proof courses, assessing whether mortar or render is allowing water ingress, and looking at airflow patterns that might be driving condensation. The findings are documented and used to form a diagnosis before any remedial options are discussed.
They can produce superficially similar symptoms, including tide marks, salt deposits and mould growth, which is precisely why a proper inspection matters rather than a visual assessment alone. Rising damp tends to follow a consistent height pattern related to the damp-proof course and often carries soluble salts from the ground. Condensation mould typically tracks cold surfaces and areas of poor air movement. Misidentifying one as the other leads to treatments that do not resolve the problem.
Both can produce mould, and both can be present at the same time. An assessment looks at where the mould is occurring relative to cold bridges, external walls, extract fans points and internal moisture sources such as cooking and bathing. In many properties across Hertfordshire, energy efficiency improvements have reduced natural air changes to the point where moisture-laden air has nowhere to go. Where this is the cause, the remedial work is quite different from what would be needed for penetrating or rising damp.
Yes. Procure Group Ltd offers masonry repairs, re-pointing, damp-proof course installation or injection, plaster and reinstatement works, timber treatment, woodworm remediation and below-ground damp protection. Where investigation and remedial work are handled by the same contractor, the specification is written by the people who carried out the diagnosis, which reduces the risk of works being scoped incorrectly.
Related reading
Written by our surveyors, on the questions we are asked most often.
Nearby
We also work in Hertford, Hoddesdon, Broxbourne, Welwyn Garden City, Cheshunt and Waltham Cross. For everywhere else we cover, see our Hertfordshire service area.
Written and last reviewed by the Procure Group survey team on .
Next step
Book an inspection, ask for a callback, or use one of the online tools first. Whichever suits you — there is no obligation either way.
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