Art gallery · St Albans
ISO-Therm internal wall insulation to an art gallery
- Agreed approach
- ISO-Therm internal wall insulation installed throughout the gallery, fitted from scaffold and finished ready for decoration.
If you own or manage property in Royston and have noticed damp patches, persistent mould, a musty smell or softening timber, the first step is a proper investigation rather than a cosmetic repair. Procure Group Ltd works with homeowners and property owners across Hertfordshire and the surrounding area, carrying out methodical surveys that establish what is actually causing the problem. We then carry out the remedial work ourselves, including masonry repairs, re-plastering and below-ground damp protection, so you are dealing with one contractor throughout.



What we investigate
Any one of these symptoms can have several different causes, and the right remedy depends entirely on which one it is. That is what a survey establishes.
Staining at low level or around a specific point on a wall or ceiling.
Black, green or grey growth on walls, ceilings, sealant, window reveals or behind furniture.
A persistent smell, often in a cupboard, wardrobe or unused room, sometimes before anything is visible.
Blistering, salting, crumbling plaster or wallpaper lifting away from the wall.
Water on glass and frames in the morning, and mould appearing on cold surfaces.
Damp appearing during or after rain, frequently linked to rainwater goods or pointing.
Low-level dampness that may be rising damp, or may be one of several other causes.
Soft or crumbling timber, fungal growth, exit holes or springy floors.
Plumbing, heating or drainage leaks that show up some distance from the source.
Rooms that feel humid, cold spots at reveals and lintels, and extract fans that do not clear steam.
Damp, salting or water ingress at or just below external ground level.
What we are asked for
Each of these is a different problem with a different remedy. Which one applies depends on what the readings and the building show.
An evidence-led investigation of what is making the wall wet, with readings and findings you can act on.
Where a damp-proof course has genuinely failed, the appropriate remedial specification for the wall in question.
Professional remediation of the contamination, and control of the moisture conditions behind it.
Humidity, ventilation and surface temperature measured before any equipment is recommended.
Damp at or just below external ground level investigated, with localised protection where remediation calls for it. We do not install basement or cellar waterproofing.
Services
Each service below links to the full national service page, where the investigation, the treatment options and the circumstances in which it is not appropriate are set out in detail.
Damp
A structured investigation to establish the likely cause of dampness before any remedial work is recommended.
Damp
Careful assessment of low-level dampness, which is frequently caused by something other than rising damp.
Damp
Investigation of moisture entering through walls, roofs, openings and rainwater goods.
Surveys
Mould & condensation
Assessment of moisture production, ventilation, heating and insulation to reduce surface condensation.
Mould & condensation
Treating the mould is only part of the solution. We investigate why it developed in the first place, then remediate the contamination and control the conditions that caused it.
Timber
Assessment and treatment of structural timbers affected by moisture, decay or insect attack.
Timber
Establishing whether insect activity is current before recommending any treatment.
Timber
Identifying and repairing timber decay caused by sustained high moisture content.
Timber
Careful investigation of suspected dry rot, which can extend beyond visibly damp timber.
Repairs & finishes
Replastering specifications appropriate to walls affected by dampness or salt contamination.
Repairs & finishes
Repairs to the external fabric that address the source of moisture entry.
Repairs & finishes
Drying, repair and reinstatement following leaks, escapes of water or flooding.
Repairs & finishes
Insulation of solid walls with careful attention to moisture risk and detailing.
Our work
Photographs from Procure Group projects. Work of this kind is carried out across the area, so none is presented as a property at a particular address unless the caption says so.



Local property context
Different construction types behave differently when they get wet, so the approach is matched to the building in front of us.
Royston sits in the north of Hertfordshire, close to the border with Cambridgeshire, on ground that rises gently toward the chalk ridge of the Chilterns. The town has a varied housing stock that reflects several centuries of growth. At its oldest core there are Georgian and Victorian properties built in solid brick or flint, often with no original damp-proof course or with one that has deteriorated over time. These houses are particularly prone to rising damp, where groundwater travels up through porous masonry when the horizontal barrier between the ground and the wall has failed or been bridged by raised external ground levels or accumulated debris.
The late Victorian and Edwardian terraces found in established residential streets in Royston share the same vulnerability. Their solid-wall construction holds moisture readily, and where original lime mortars have been repointed with modern cement, trapped moisture tends to migrate through the brick face rather than evaporate through the joint as intended. Spalled or eroded brickwork on exposed elevations can also allow rainwater to penetrate directly into the wall thickness, producing damp patches internally that are sometimes mistaken for rising damp but behave quite differently and require a different approach to resolve.
Interwar semi-detached housing introduced cavity-wall construction to Royston as it expanded during the mid-twentieth century, and post-war council-built estates and 1960s to 1970s infill developments brought further variations in build method. Cavity walls were generally an improvement, but cavities can become bridged by mortar droppings, displaced insulation or debris, creating pathways for penetrating damp. Properties that have had wall insulation retrofitted in recent decades may also present increased condensation, as reduced heat loss through the fabric changes the dew-point behaviour of internal surfaces, leading to mould growth particularly in corners, on cold thermal bridges and in rooms with limited airflow.
Older cottages and converted farm buildings on the edge of Royston and in the surrounding villages often have rubble-filled or flint walls, suspended timber ground floors and limited subfloor airflow, all of which create conditions where timber decay can develop slowly and go unnoticed for years. Woodworm, wet rot and dry rot each have distinct causes and require distinct treatments; a thorough timber inspection records the extent of any deterioration before any work is specified. An inspection establishes the water source, the construction type and the appropriate method before any remedial programme is recommended.
Our approach
The purpose of a survey is to identify the underlying cause of the moisture, not to justify a particular treatment.
Transparent pricing
A Damp Proofing Quote Assessment is £114 plus VAT. The fee can be deducted from the final invoice if eligible remedial works proceed, subject to the agreed terms. Other inspection types are priced according to their scope.
Inspection requirements vary between properties, so larger, more complex or commercial buildings are priced according to their scope. You will be told the fee before the visit is confirmed — there are no charges added afterwards.
Online tools
Answer a few simple questions, upload photographs and receive an initial summary of possible causes and the type of survey that may be appropriate.
Upload an existing damp report, building survey, RICS report or property inspection document for an initial AI-assisted summary and recommended next steps.
Send us the details and photographs of the problem and our team will price the work and put it in writing.
Regional project example
We do not have a published project in Royston yet, so this example is from elsewhere in the area we cover. We will not present work as local when it is not.
Art gallery · St Albans
Verified customer reviews
These reviews are from customers elsewhere in the region rather than this town. We publish them as they were given.
Questions
A surveyor visits the property and carries out a systematic inspection of the affected areas using calibrated moisture meters, thermal imaging where appropriate and a careful visual examination of the external fabric. The aim is to identify the source and mechanism of moisture ingress rather than simply confirming that damp is present. The findings are recorded and a written report sets out what was found, what is causing it and what remedial options are available. Nothing is assumed; the diagnosis follows the evidence.
Yes, this is a common pattern in Royston properties that have had double glazing fitted or cavity-wall insulation installed. Both measures reduce heat loss, which is their purpose, but they also lower the rate at which internal moisture escapes and can alter where condensation first forms on wall surfaces. Rooms that were previously dry can develop mould on cold corners or around window reveals. A condensation assessment identifies the contributing factors, which may include airflow rates, occupancy patterns and thermal bridging, so that appropriate remedies can be recommended.
The two mechanisms can produce similar-looking staining internally, which is why a physical inspection is necessary rather than a remote judgement. Rising damp typically follows a tide-mark pattern associated with a failed or bridged damp-proof course and tends to be present regardless of recent rainfall. Penetrating damp is usually linked to defects in the external fabric, failed pointing, spalled brick or a damaged render coat, and often responds to weather events. A surveyor examines both the internal and external evidence to distinguish between the two before any treatment is recommended.
Yes. Timber inspections are carried out as a standalone service or as part of a broader damp survey. In older Royston properties, particularly those with solid-wall construction, suspended timber floors or roof spaces with limited airflow, elevated moisture in structural timbers can allow wet rot or dry rot to establish over time. Woodworm activity may also be present in historic roof or floor timbers. The inspection records the species of timber, the nature and extent of any deterioration and the moisture conditions sustaining it, so that a proportionate remedial specification can be prepared.
Related reading
Written by our surveyors, on the questions we are asked most often.
Nearby
We also work in Baldock, Letchworth Garden City, Buntingford, Biggleswade, Sandy and Potton. For everywhere else we cover, see our Hertfordshire service area.
Written and last reviewed by the Procure Group survey team on .
Next step
Book an inspection, ask for a callback, or use one of the online tools first. Whichever suits you — there is no obligation either way.
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