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Damp Survey and Damp Proofing Services in Royston

If you own or manage property in Royston and have noticed damp patches, persistent mould, a musty smell or softening timber, the first step is a proper investigation rather than a cosmetic repair. Procure Group Ltd works with homeowners and property owners across Hertfordshire and the surrounding area, carrying out methodical surveys that establish what is actually causing the problem. We then carry out the remedial work ourselves, including masonry repairs, re-plastering and below-ground damp protection, so you are dealing with one contractor throughout.

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What we investigate

Damp and mould concerns we investigate in Royston

Any one of these symptoms can have several different causes, and the right remedy depends entirely on which one it is. That is what a survey establishes.

Damp patches and tide marks

Staining at low level or around a specific point on a wall or ceiling.

Mould growth

Black, green or grey growth on walls, ceilings, sealant, window reveals or behind furniture.

Musty odours

A persistent smell, often in a cupboard, wardrobe or unused room, sometimes before anything is visible.

Peeling paint and damaged plaster

Blistering, salting, crumbling plaster or wallpaper lifting away from the wall.

Condensation on windows

Water on glass and frames in the morning, and mould appearing on cold surfaces.

Water penetration

Damp appearing during or after rain, frequently linked to rainwater goods or pointing.

Suspected rising damp

Low-level dampness that may be rising damp, or may be one of several other causes.

Timber decay and woodworm

Soft or crumbling timber, fungal growth, exit holes or springy floors.

Leaks and escapes of water

Plumbing, heating or drainage leaks that show up some distance from the source.

Restricted air movement and cold surfaces

Rooms that feel humid, cold spots at reveals and lintels, and extract fans that do not clear steam.

Below-ground wall moisture

Damp, salting or water ingress at or just below external ground level.

We do not diagnose rising damp from photographs or from a single meter reading, and we do not assume that every damp problem needs chemical damp proofing. A great many do not.

Services

Damp, mould, timber and below-ground damp protection in Royston

Each service below links to the full national service page, where the investigation, the treatment options and the circumstances in which it is not appropriate are set out in detail.

Damp

Damp investigations

A structured investigation to establish the likely cause of dampness before any remedial work is recommended.

Damp

Rising damp assessments

Careful assessment of low-level dampness, which is frequently caused by something other than rising damp.

Damp

Penetrating damp investigations

Investigation of moisture entering through walls, roofs, openings and rainwater goods.

Surveys

Specialist damp surveys

Mould & condensation

Condensation control

Assessment of moisture production, ventilation, heating and insulation to reduce surface condensation.

Mould & condensation

Mould remediation

Treating the mould is only part of the solution. We investigate why it developed in the first place, then remediate the contamination and control the conditions that caused it.

Timber

Timber preservation

Assessment and treatment of structural timbers affected by moisture, decay or insect attack.

Timber

Woodworm investigations and treatment

Establishing whether insect activity is current before recommending any treatment.

Timber

Wet rot investigation and repairs

Identifying and repairing timber decay caused by sustained high moisture content.

Timber

Dry rot investigations

Careful investigation of suspected dry rot, which can extend beyond visibly damp timber.

Repairs & finishes

Damp-resistant plastering

Replastering specifications appropriate to walls affected by dampness or salt contamination.

Repairs & finishes

External damp-related repairs

Repairs to the external fabric that address the source of moisture entry.

Repairs & finishes

Water-damage reinstatement

Drying, repair and reinstatement following leaks, escapes of water or flooding.

Repairs & finishes

Internal wall insulation

Insulation of solid walls with careful attention to moisture risk and detailing.

Our work

Damp, mould and timber work around Royston

Photographs from Procure Group projects. Work of this kind is carried out across the area, so none is presented as a property at a particular address unless the caption says so.

Salt-contaminated plaster removed back to the substrate before replastering
Salt-contaminated plaster removed back to the substrate before replastering
Replacement damp-proof course installed at floor level in a solid wall
Replacement damp-proof course installed at floor level in a solid wall
Ventilation unit installed to control humidity in a property affected by condensation
Ventilation unit installed to control humidity in a property affected by condensation

Local property context

Property and moisture in Royston

Different construction types behave differently when they get wet, so the approach is matched to the building in front of us.

Royston sits in the north of Hertfordshire, close to the border with Cambridgeshire, on ground that rises gently toward the chalk ridge of the Chilterns. The town has a varied housing stock that reflects several centuries of growth. At its oldest core there are Georgian and Victorian properties built in solid brick or flint, often with no original damp-proof course or with one that has deteriorated over time. These houses are particularly prone to rising damp, where groundwater travels up through porous masonry when the horizontal barrier between the ground and the wall has failed or been bridged by raised external ground levels or accumulated debris.

The late Victorian and Edwardian terraces found in established residential streets in Royston share the same vulnerability. Their solid-wall construction holds moisture readily, and where original lime mortars have been repointed with modern cement, trapped moisture tends to migrate through the brick face rather than evaporate through the joint as intended. Spalled or eroded brickwork on exposed elevations can also allow rainwater to penetrate directly into the wall thickness, producing damp patches internally that are sometimes mistaken for rising damp but behave quite differently and require a different approach to resolve.

Interwar semi-detached housing introduced cavity-wall construction to Royston as it expanded during the mid-twentieth century, and post-war council-built estates and 1960s to 1970s infill developments brought further variations in build method. Cavity walls were generally an improvement, but cavities can become bridged by mortar droppings, displaced insulation or debris, creating pathways for penetrating damp. Properties that have had wall insulation retrofitted in recent decades may also present increased condensation, as reduced heat loss through the fabric changes the dew-point behaviour of internal surfaces, leading to mould growth particularly in corners, on cold thermal bridges and in rooms with limited airflow.

Older cottages and converted farm buildings on the edge of Royston and in the surrounding villages often have rubble-filled or flint walls, suspended timber ground floors and limited subfloor airflow, all of which create conditions where timber decay can develop slowly and go unnoticed for years. Woodworm, wet rot and dry rot each have distinct causes and require distinct treatments; a thorough timber inspection records the extent of any deterioration before any work is specified. An inspection establishes the water source, the construction type and the appropriate method before any remedial programme is recommended.

Our approach

What happens during your survey in Royston

The purpose of a survey is to identify the underlying cause of the moisture, not to justify a particular treatment.

  1. 1Your enquiryYou tell us what you are seeing, where and when. Photographs help.
  2. 2Understanding the symptomsWe ask about the pattern — after rain, in cold weather, worse in one room.
  3. 3Reviewing what you already haveExisting reports, building surveys or previous quotations are read before the visit.
  4. 4Choosing the right surveyThe survey type is matched to the problem rather than sold as a package.
  5. 5Inspecting the propertyInternal and external inspection, moisture and psychrometric readings, photographs.
  6. 6Considering moisture sourcesConstruction, ground levels, rainwater goods, airflow, heating and occupancy.
  7. 7Clear written findingsWhat was found, what it means, and where the evidence is inconclusive.
  8. 8Recommended next stepsIn priority order, with the reasoning behind each recommendation.
  9. 9Quoting only where work is neededItemised, with assumptions and exclusions stated.
  10. 10Kept informed throughoutReports, quotations and project updates emailed to you at each stage.
  11. 11Aftercare and guidanceDrying and decoration advice, maintenance instructions and guarantee details.

Transparent pricing

Damp survey from £114 + VAT

A Damp Proofing Quote Assessment is £114 plus VAT. The fee can be deducted from the final invoice if eligible remedial works proceed, subject to the agreed terms. Other inspection types are priced according to their scope.

Inspection requirements vary between properties, so larger, more complex or commercial buildings are priced according to their scope. You will be told the fee before the visit is confirmed — there are no charges added afterwards.

0% INTEREST. NO FEES.

Spread the cost of your remedial works.

Pay 40% upfront and spread the balance over three or six monthly instalments.

Explore payment plans

Available on eligible remedial works, subject to assessment and written agreement.

Online tools

Three ways to get a considered answer before anyone visits

Not Sure What Is Causing the Damp?

Answer a few simple questions, upload photographs and receive an initial summary of possible causes and the type of survey that may be appropriate.

  • The tool gives preliminary guidance only
  • It does not replace an inspection
  • Photographs alone cannot confirm a diagnosis
  • You provide contact details so the summary can be emailed to you
Check your damp using AI

Already Have a Damp or Property Survey Report?

Upload an existing damp report, building survey, RICS report or property inspection document for an initial AI-assisted summary and recommended next steps.

  • The tool summarises the document you submit
  • Recommendations are subject to professional review
  • You provide contact details to receive the summary
  • A site inspection may still be necessary
Upload an existing report

Request a Written Estimate

Send us the details and photographs of the problem and our team will price the work and put it in writing.

  • Prepared by our team, never generated automatically
  • Photographs help us price it accurately
  • Final prices depend on the inspection findings
  • No obligation to proceed
Request a written estimate

Regional project example

A project from elsewhere in our region

We do not have a published project in Royston yet, so this example is from elsewhere in the area we cover. We will not present work as local when it is not.

Art gallery · St Albans

ISO-Therm internal wall insulation to an art gallery

Agreed approach
ISO-Therm internal wall insulation installed throughout the gallery, fitted from scaffold and finished ready for decoration.

Verified customer reviews

What our customers say

Google review
“The guys were really polite and friendly, super professional, they did a perfect job but they didn't hang around either, no time wasted! They kept me updated every single step of the job, like letting me know when they were going outside whilst the plaster was drying. I really appreciated the communication. The lads tidied up really nice inside and the boss came back the same day and took all the rubbish away and swept up. Literally couldn't ask for more :)”
GBG. BalmforthRemedial works · August 2026Verified Google review
Read on Google
Google review
“The team at Procure, Cassie and Callum in particular, were both incredibly professional and incredibly kind throughout the whole process: from booking the survey to completing the works, they were flexible, understanding and reliable. They showed good humour while also being experienced and knowledgable, they took their time to explain everything while still making us feel that everything was on our terms. I can't think of a better contractor, I can wholeheartedly recommend.”
JZJ. ZarinsAugust 2026Verified Google review
Read on Google
Google review
“5 Star all the way. Procure are simply the best trade services company we have ever dealt with. From the beginning of the process, Callum (the owner), his office staff and all involved have been courteous, professional and diligent in all communication & contact. We were buying a new house with multiple damp issues. Callum surveyed and advised the best course of action, even recommending cheaper options of repair, where more costly alternatives could easily have been offered. The two days he was on site along with his brother, were very easy. Both were very friendly, polite and most importantly diligent in their work. You could see they took pride in the quality of what they did, going above and beyond what was quoted for, leaving the place as clean as possible behind them. We would have no hesitation recommending Callum and the Procure Team. Book with confidence here”
DED. EdgsonAugust 2024Verified Google review
Read on Google

Every review is from a customer whose work we completed, published as it was written. Read all of our reviews.

Questions

Frequently asked questions — Royston

What does a damp survey in Royston actually involve?

A surveyor visits the property and carries out a systematic inspection of the affected areas using calibrated moisture meters, thermal imaging where appropriate and a careful visual examination of the external fabric. The aim is to identify the source and mechanism of moisture ingress rather than simply confirming that damp is present. The findings are recorded and a written report sets out what was found, what is causing it and what remedial options are available. Nothing is assumed; the diagnosis follows the evidence.

Can condensation and mould be caused by insulation or new windows in a Royston home?

Yes, this is a common pattern in Royston properties that have had double glazing fitted or cavity-wall insulation installed. Both measures reduce heat loss, which is their purpose, but they also lower the rate at which internal moisture escapes and can alter where condensation first forms on wall surfaces. Rooms that were previously dry can develop mould on cold corners or around window reveals. A condensation assessment identifies the contributing factors, which may include airflow rates, occupancy patterns and thermal bridging, so that appropriate remedies can be recommended.

How do I know whether my older Royston property has rising damp or penetrating damp?

The two mechanisms can produce similar-looking staining internally, which is why a physical inspection is necessary rather than a remote judgement. Rising damp typically follows a tide-mark pattern associated with a failed or bridged damp-proof course and tends to be present regardless of recent rainfall. Penetrating damp is usually linked to defects in the external fabric, failed pointing, spalled brick or a damaged render coat, and often responds to weather events. A surveyor examines both the internal and external evidence to distinguish between the two before any treatment is recommended.

Do you carry out timber and woodworm inspections in the Royston area?

Yes. Timber inspections are carried out as a standalone service or as part of a broader damp survey. In older Royston properties, particularly those with solid-wall construction, suspended timber floors or roof spaces with limited airflow, elevated moisture in structural timbers can allow wet rot or dry rot to establish over time. Woodworm activity may also be present in historic roof or floor timbers. The inspection records the species of timber, the nature and extent of any deterioration and the moisture conditions sustaining it, so that a proportionate remedial specification can be prepared.

Related reading

Worth reading before you book in Royston

Written by our surveyors, on the questions we are asked most often.

Nearby

Also serving locations near Royston

We also work in Baldock, Letchworth Garden City, Buntingford, Biggleswade, Sandy and Potton. For everywhere else we cover, see our Hertfordshire service area.

Written and last reviewed by the Procure Group survey team on .

Accredited & certified

Qualified, accredited and accountable

Specialist qualifications in damp, timber and mould, independently assessed health and safety, and carded operatives on every site.

Fully insured, including professional indemnity.

See our qualifications
  • PCAQT

    PCA Qualified Technician

  • CHAS

    CHAS Accredited Contractor

  • UK Academy of Mould Experts

    UKAME Accredited

  • Dewpoint Professional

    Dewpoint Professional

  • CSCS

    Construction Skills Certification Scheme

    Blue & Gold Skilled Workers

  • Trade qualifications held

    NVQ Level 2

    NVQ Level 2

    Damp-proofing & wood preservation

    NVQ Level 3

    NVQ Level 3

    Insulation & building treatments

    Health, Safety and Environment

    HS&E tested

    Health, safety & environment

Next step

Book your damp survey in Royston

Book an inspection, ask for a callback, or use one of the online tools first. Whichever suits you — there is no obligation either way.

Request a callback

Tell us what you are seeing and we will come back to you. Your enquiry is tagged to Royston so the right surveyor picks it up.