town in Bedfordshire · LU1, LU2, LU3, LU4

Damp and Mould Specialists Serving Luton

Procure Group Ltd investigates damp, mould and condensation in Luton property for homeowners, landlords, letting agents and housing providers — establishing the cause first, then setting out what genuinely needs doing.

Highly Rated by Customers.Trusted to Protect Your Home.Google reviewsCheckatrade reviewsTrustATrader reviews

What we investigate

Damp and mould concerns we investigate in Luton

Any one of these symptoms can have several different causes, and the right remedy depends entirely on which one it is. That is what a survey establishes.

Damp patches and tide marks

Staining at low level or around a specific point on a wall or ceiling.

Mould growth

Black, green or grey growth on walls, ceilings, sealant, window reveals or behind furniture.

Musty odours

A persistent smell, often in a cupboard, wardrobe or unused room, sometimes before anything is visible.

Peeling paint and damaged plaster

Blistering, salting, crumbling plaster or wallpaper lifting away from the wall.

Condensation on windows

Water on glass and frames in the morning, and mould appearing on cold surfaces.

Water penetration

Damp appearing during or after rain, frequently linked to rainwater goods or pointing.

Suspected rising damp

Low-level dampness that may be rising damp, or may be one of several other causes.

Timber decay and woodworm

Soft or crumbling timber, fungal growth, exit holes or springy floors.

Leaks and escapes of water

Plumbing, heating or drainage leaks that show up some distance from the source.

Restricted air movement and cold surfaces

Rooms that feel humid, cold spots at reveals and lintels, and extract fans that do not clear steam.

Below-ground wall moisture

Damp, salting or water ingress at or just below external ground level.

We do not diagnose rising damp from photographs or from a single meter reading, and we do not assume that every damp problem needs chemical damp proofing. A great many do not.

Services

Damp, mould, timber and below-ground damp protection in Luton

Each service below links to the full national service page, where the investigation, the treatment options and the circumstances in which it is not appropriate are set out in detail.

Damp

Damp investigations

A structured investigation to establish the likely cause of dampness before any remedial work is recommended.

Damp

Rising damp assessments

Careful assessment of low-level dampness, which is frequently caused by something other than rising damp.

Damp

Penetrating damp investigations

Investigation of moisture entering through walls, roofs, openings and rainwater goods.

Surveys

Specialist damp surveys

Mould & condensation

Condensation control

Assessment of moisture production, ventilation, heating and insulation to reduce surface condensation.

Mould & condensation

Mould remediation

Treating the mould is only part of the solution. We investigate why it developed in the first place, then remediate the contamination and control the conditions that caused it.

Timber

Timber preservation

Assessment and treatment of structural timbers affected by moisture, decay or insect attack.

Timber

Woodworm investigations and treatment

Establishing whether insect activity is current before recommending any treatment.

Timber

Wet rot investigation and repairs

Identifying and repairing timber decay caused by sustained high moisture content.

Timber

Dry rot investigations

Careful investigation of suspected dry rot, which can extend beyond visibly damp timber.

Repairs & finishes

Damp-resistant plastering

Replastering specifications appropriate to walls affected by dampness or salt contamination.

Repairs & finishes

External damp-related repairs

Repairs to the external fabric that address the source of moisture entry.

Repairs & finishes

Water-damage reinstatement

Drying, repair and reinstatement following leaks, escapes of water or flooding.

Repairs & finishes

Internal wall insulation

Insulation of solid walls with careful attention to moisture risk and detailing.

Our work

Damp, mould and timber work around Luton

Photographs from Procure Group projects. Work of this kind is carried out across the area, so none is presented as a property at a particular address unless the caption says so.

Timber treatment being applied to roof timbers after a decay inspection
Timber treatment being applied to roof timbers after a decay inspection
Procure Group inspection report open at the findings and recommendations
Procure Group inspection report open at the findings and recommendations
Procure Group surveyor taking a moisture reading from an internal wall
Procure Group surveyor taking a moisture reading from an internal wall

Local property context

Property and moisture in Luton

Different construction types behave differently when they get wet, so the approach is matched to the building in front of us.

Luton has one of the largest private rented sectors in the East of England, together with a substantial number of houses converted into flats and shared occupancy. Where occupancy is high and mechanical extraction is inadequate or has been disconnected, surface condensation and mould follow predictably — and are usually resolved by ventilation and heating measures rather than chemical treatment.

The town's building stock ranges from Victorian and Edwardian terraces near the town centre to extensive interwar and post-war estates in Farley Hill, Stopsley, Limbury and Leagrave, plus later development. Cavity walls, retrofitted insulation and replacement windows all change how a wall handles moisture, so we assess the whole building rather than the stain.

Our approach

What happens during your survey in Luton

The purpose of a survey is to identify the underlying cause of the moisture, not to justify a particular treatment.

  1. 1Your enquiryYou tell us what you are seeing, where and when. Photographs help.
  2. 2Understanding the symptomsWe ask about the pattern — after rain, in cold weather, worse in one room.
  3. 3Reviewing what you already haveExisting reports, building surveys or previous quotations are read before the visit.
  4. 4Choosing the right surveyThe survey type is matched to the problem rather than sold as a package.
  5. 5Inspecting the propertyInternal and external inspection, moisture and psychrometric readings, photographs.
  6. 6Considering moisture sourcesConstruction, ground levels, rainwater goods, airflow, heating and occupancy.
  7. 7Clear written findingsWhat was found, what it means, and where the evidence is inconclusive.
  8. 8Recommended next stepsIn priority order, with the reasoning behind each recommendation.
  9. 9Quoting only where work is neededItemised, with assumptions and exclusions stated.
  10. 10Portal access throughoutReports, quotations, project stages and documents in one place.
  11. 11Aftercare and guidanceDrying and decoration advice, maintenance instructions and guarantee details.

Transparent pricing

Damp survey from £114 + VAT

A Damp Proofing Quote Assessment is £114 plus VAT. The fee can be deducted from the final invoice if eligible remedial works proceed, subject to the agreed terms. Other inspection types are priced according to their scope.

Inspection requirements vary between properties, so larger, more complex or commercial buildings are priced according to their scope. You will be told the fee before the visit is confirmed — there are no charges added afterwards.

Online tools

Three ways to get a considered answer before anyone visits

Not Sure What Is Causing the Damp?

Answer a few simple questions, upload photographs and receive an initial summary of possible causes and the type of survey that may be appropriate.

  • The tool gives preliminary guidance only
  • It does not replace an inspection
  • Photographs alone cannot confirm a diagnosis
  • You provide contact details so the summary can be emailed to you
Check your damp using AI

Already Have a Damp or Property Survey Report?

Upload an existing damp report, building survey, RICS report or property inspection document for an initial AI-assisted summary and recommended next steps.

  • The tool summarises the document you submit
  • Recommendations are subject to professional review
  • You provide contact details to receive the summary
  • A site inspection may still be necessary
Upload an existing report

Request a Written Estimate

Send us the details and photographs of the problem and our team will price the work and put it in writing.

  • Prepared by our team, never generated automatically
  • Photographs help us price it accurately
  • Final prices depend on the inspection findings
  • No obligation to proceed
Request a written estimate

Regional project example

A project from elsewhere in our region

We do not have a published project in Luton yet, so this example is from elsewhere in the area we cover. We will not present work as local when it is not.

Art gallery · St Albans

ISO-Therm internal wall insulation to an art gallery

Agreed approach
ISO-Therm internal wall insulation installed throughout the gallery, fitted from scaffold and finished ready for decoration.

Verified customer reviews

What customers in the wider area say

These reviews are from customers elsewhere in the region rather than this town. We publish them as they were given.

Gary Balmforth · · Remedial works · 2026-08-27
Jessica Zarins · · · 2026-08-13

Questions

Frequently asked questions — Luton

Why does mould keep coming back after I clean it?

Cleaning removes the growth but not the conditions that caused it. If surface temperatures and humidity still allow condensation, mould returns within weeks. The assessment looks at extract performance, heating patterns, insulation and cold bridging so the underlying conditions can be changed.

Can you inspect an HMO or a converted flat in Luton?

Yes. Converted and shared properties are a large part of our Luton work. The report records what was inspected, the readings taken and the recommended measures, which is what landlords and agents generally need for their own records.

Do tenants need to be present for the inspection?

Someone needs to provide access, and it genuinely helps if the occupier can describe when and where the problem appears. We can arrange access directly with a tenant where the landlord or agent asks us to.

Is a positive input ventilation unit always the answer?

No. PIV is effective in the right circumstances, particularly whole-house humidity problems in houses with a suitable loft. It is not appropriate for every property, and it will not fix mould caused by a building defect or a leak.

Related reading

Worth reading before you book in Luton

Written by our surveyors, on the questions we are asked most often.

Nearby

Also serving locations near Luton

We also work in Dunstable, Houghton Regis, Harpenden, Hitchin, Stotfold and Ampthill. For everywhere else we cover, see our Bedfordshire service area.

Written and last reviewed by the Procure Group survey team on .

Next step

Book your damp survey in Luton

Book an inspection, ask for a callback, or use one of the online tools first. Whichever suits you — there is no obligation either way.

Request a callback

Tell us what you are seeing and we will come back to you. Your enquiry is tagged to Luton so the right surveyor picks it up.