Art gallery · St Albans
ISO-Therm internal wall insulation to an art gallery
- Agreed approach
- ISO-Therm internal wall insulation installed throughout the gallery, fitted from scaffold and finished ready for decoration.
Procure Group Ltd investigates damp, mould and condensation across Hemel Hempstead, from the Old Town and the new town neighbourhoods to Adeyfield, Bennetts End, Warners End and the surrounding villages.



What we investigate
Any one of these symptoms can have several different causes, and the right remedy depends entirely on which one it is. That is what a survey establishes.
Staining at low level or around a specific point on a wall or ceiling.
Black, green or grey growth on walls, ceilings, sealant, window reveals or behind furniture.
A persistent smell, often in a cupboard, wardrobe or unused room, sometimes before anything is visible.
Blistering, salting, crumbling plaster or wallpaper lifting away from the wall.
Water on glass and frames in the morning, and mould appearing on cold surfaces.
Damp appearing during or after rain, frequently linked to rainwater goods or pointing.
Low-level dampness that may be rising damp, or may be one of several other causes.
Soft or crumbling timber, fungal growth, exit holes or springy floors.
Plumbing, heating or drainage leaks that show up some distance from the source.
Rooms that feel humid, cold spots at reveals and lintels, and extract fans that do not clear steam.
Damp, salting or water ingress at or just below external ground level.
What we are asked for
Each of these is a different problem with a different remedy. Which one applies depends on what the readings and the building show.
An evidence-led investigation of what is making the wall wet, with readings and findings you can act on.
Where a damp-proof course has genuinely failed, the appropriate remedial specification for the wall in question.
Professional remediation of the contamination, and control of the moisture conditions behind it.
Humidity, ventilation and surface temperature measured before any equipment is recommended.
Damp at or just below external ground level investigated, with localised protection where remediation calls for it. We do not install basement or cellar waterproofing.
Services
Each service below links to the full national service page, where the investigation, the treatment options and the circumstances in which it is not appropriate are set out in detail.
Damp
A structured investigation to establish the likely cause of dampness before any remedial work is recommended.
Damp
Careful assessment of low-level dampness, which is frequently caused by something other than rising damp.
Damp
Investigation of moisture entering through walls, roofs, openings and rainwater goods.
Surveys
Mould & condensation
Assessment of moisture production, ventilation, heating and insulation to reduce surface condensation.
Mould & condensation
Treating the mould is only part of the solution. We investigate why it developed in the first place, then remediate the contamination and control the conditions that caused it.
Timber
Assessment and treatment of structural timbers affected by moisture, decay or insect attack.
Timber
Establishing whether insect activity is current before recommending any treatment.
Timber
Identifying and repairing timber decay caused by sustained high moisture content.
Timber
Careful investigation of suspected dry rot, which can extend beyond visibly damp timber.
Repairs & finishes
Replastering specifications appropriate to walls affected by dampness or salt contamination.
Repairs & finishes
Repairs to the external fabric that address the source of moisture entry.
Repairs & finishes
Drying, repair and reinstatement following leaks, escapes of water or flooding.
Repairs & finishes
Insulation of solid walls with careful attention to moisture risk and detailing.
Our work
Photographs from Procure Group projects. Work of this kind is carried out across the area, so none is presented as a property at a particular address unless the caption says so.



Local property context
Different construction types behave differently when they get wet, so the approach is matched to the building in front of us.
Hemel Hempstead expanded substantially as a designated new town from the late 1940s, and much of its housing dates from that period. As with other new towns, the original airflow strategy relied on incidental air movement that later draught-proofing and glazing upgrades have largely removed, which is why condensation and mould are frequent findings in this stock.
The Old Town and the surrounding Chilterns villages contain older solid-wall and timber-framed buildings, some listed. Here the questions are about maintenance history, external ground levels, past treatments and the suitability of finishes applied over the years.
The town's topography matters too. Housing built across the valley sides means retaining walls, split levels and rooms partly below external ground level are reasonably common, and those situations need a below-ground damp assessment rather than a surface treatment. We look at the whole arrangement — levels, drainage, and how the space is used — before recommending anything.
Our approach
The purpose of a survey is to identify the underlying cause of the moisture, not to justify a particular treatment.
Transparent pricing
A Damp Proofing Quote Assessment is £114 plus VAT. The fee can be deducted from the final invoice if eligible remedial works proceed, subject to the agreed terms. Other inspection types are priced according to their scope.
Inspection requirements vary between properties, so larger, more complex or commercial buildings are priced according to their scope. You will be told the fee before the visit is confirmed — there are no charges added afterwards.
Online tools
Answer a few simple questions, upload photographs and receive an initial summary of possible causes and the type of survey that may be appropriate.
Upload an existing damp report, building survey, RICS report or property inspection document for an initial AI-assisted summary and recommended next steps.
Send us the details and photographs of the problem and our team will price the work and put it in writing.
Regional project example
We do not have a published project in Hemel Hempstead yet, so this example is from elsewhere in the area we cover. We will not present work as local when it is not.
Art gallery · St Albans
Verified customer reviews
These reviews are from customers elsewhere in the region rather than this town. We publish them as they were given.
Questions
Persistent condensation can decay timber, corrode fixings, spoil plaster and decoration, and damage insulation. It is worth resolving properly rather than repeatedly cleaning and redecorating.
Yes, where the property suits it. PIV works well for whole-house humidity problems in houses with an appropriate loft, but it is not the right answer for every property and it will not fix a leak or a building defect.
The written report with photographs and recommendations is issued through your customer portal, and you will be told at the inspection when to expect it.
Hemel Hempstead has a varied housing stock ranging from pre-war terraces in the older parts of HP1 to the postwar new town development across HP2 and HP3. Older properties built before the widespread use of damp-proof courses are naturally more vulnerable to rising damp, though failed or bridged damp-proof courses can affect properties of any era. A physical inspection is necessary to confirm whether rising damp is genuinely present rather than another moisture source.
Our surveyors use a combination of moisture meters, thermal imaging and visual assessment to identify moisture patterns within the structure. Penetrating damp typically presents at localised points corresponding to external defects such as failed pointing, cracked render or blocked guttering, whereas condensation tends to follow cold bridge patterns near windows and external corners. Correctly identifying the source determines the appropriate remedial approach, which is why a thorough inspection rather than a visual check alone is essential before any work is recommended.
Related reading
Written by our surveyors, on the questions we are asked most often.
Nearby
We also work in Berkhamsted, Tring, Watford, St Albans, Harpenden and Rickmansworth. For everywhere else we cover, see our Hertfordshire service area.
Written and last reviewed by the Procure Group survey team on .
Next step
Book an inspection, ask for a callback, or use one of the online tools first. Whichever suits you — there is no obligation either way.
Tell us what you are seeing and we will come back to you. Your enquiry is tagged to Hemel Hempstead so the right surveyor picks it up.
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