Procure Group Ltd investigates damp, mould, condensation and timber decay across Stevenage — the Old Town, the new town neighbourhoods and the more recent development around the town's edges.
Professional damp investigations, mould assessments, condensation advice and evidence-led remedial solutions for homeowners, landlords and property professionals in Stevenage.
What we investigate
Any one of these symptoms can have several different causes, and the right remedy depends entirely on which one it is. That is what a survey establishes.
Staining at low level or around a specific point on a wall or ceiling.
Black, green or grey growth on walls, ceilings, sealant, window reveals or behind furniture.
A persistent smell, often in a cupboard, cellar or unused room, sometimes before anything is visible.
Blistering, salting, crumbling plaster or wallpaper lifting away from the wall.
Water on glass and frames in the morning, and mould appearing on cold surfaces.
Damp appearing during or after rain, frequently linked to rainwater goods or pointing.
Low-level dampness that may be rising damp, or may be one of several other causes.
Soft or crumbling timber, fungal growth, exit holes or springy floors.
Plumbing, heating or drainage leaks that show up some distance from the source.
Rooms that feel humid, cold spots at reveals and lintels, and extract fans that do not clear steam.
Damp, standing water or high humidity in below-ground space.
Services
Each service below links to the full national service page, where the investigation, the treatment options and the circumstances in which it is not appropriate are set out in detail.
Damp
A structured investigation to establish the likely cause of dampness before any remedial work is recommended.
Damp
Careful assessment of low-level dampness, which is frequently caused by something other than rising damp.
Damp
Investigation of moisture entering through walls, roofs, openings and rainwater goods.
Surveys
Detailed, evidence-led survey reports for owners, landlords, agents and purchasers.
Surveys
Focused assessment of damp and timber concerns raised during a property purchase.
Mould & condensation
Assessment of moisture production, ventilation, heating and insulation to reduce surface condensation.
Mould & condensation
Safe removal of mould growth combined with addressing the moisture source so that it does not return.
Ventilation
Correctly specified and installed extract ventilation for bathrooms and shower rooms.
Ventilation
Extraction that removes cooking moisture at source, reducing condensation across the property.
Ventilation
Whole-property ventilation that gently introduces filtered air to dilute and displace moist internal air.
Timber
Assessment and treatment of structural timbers affected by moisture, decay or insect attack.
Timber
Establishing whether insect activity is current before recommending any treatment.
Timber
Identifying and repairing timber decay caused by sustained high moisture content.
Timber
Careful investigation of suspected dry rot, which can extend beyond visibly damp timber.
Waterproofing
Design and installation of waterproofing systems for basements and cellars.
Waterproofing
Waterproofing design for below-ground and earth-retaining structures.
Waterproofing
Applied cementitious waterproofing for suitable below-ground and internal applications.
Waterproofing
Drained protection systems that manage water rather than resisting it under pressure.
Repairs & finishes
Replastering specifications appropriate to walls affected by dampness or salt contamination.
Repairs & finishes
Repairs to the external fabric that address the source of moisture entry.
Repairs & finishes
Drying, repair and reinstatement following leaks, escapes of water or flooding.
Repairs & finishes
Insulation of solid walls with careful attention to moisture risk and detailing.
Local property context
Different construction types behave differently when they get wet, so the approach is matched to the building in front of us.
Stevenage was the first town designated under the New Towns Act, and the great majority of its housing was built from the 1950s to the 1970s in planned neighbourhoods such as Bedwell, Shephall, Chells and Pin Green. That housing was designed around open-flued heating and generous incidental ventilation. Decades of window replacement, draught-proofing and insulation upgrades have changed the moisture balance in these homes considerably, and condensation is the predictable result where extract ventilation has not kept pace.
The Old Town along the High Street retains older brick and timber-framed buildings where the considerations are quite different — maintenance history, ground levels, past remedial work and the suitability of previous treatments.
Our approach
The purpose of a survey is to identify the underlying cause of the moisture, not to justify a particular treatment.
Transparent pricing
A Damp Proofing Quote Assessment is £114 plus VAT. The fee can be deducted from the final invoice if eligible remedial works proceed, subject to the agreed terms. Other inspection types are priced according to their scope.
Inspection requirements vary between properties, so larger, more complex or commercial buildings are priced according to their scope. You will be told the fee before the visit is confirmed — there are no charges added afterwards.
Online tools
Answer a few simple questions, upload photographs and receive an initial summary of possible causes and the type of survey that may be appropriate.
Upload an existing damp report, homebuyer report, RICS report or property inspection document for an initial AI-assisted summary and recommended next steps.
Send us the details and photographs of the problem and our team will price the work and put it in writing.
Private landlords, letting agents, managing agents, portfolio landlords, housing providers and commercial property managers use Procure Group for documented damp and mould investigations with findings they can act on and share.
Reporting supports your own compliance processes; obligations differ between landlords, tenures and properties, and we do not guarantee legal compliance on your behalf.
Explore the Landlord and Managing Agent PortalRegional project example
We do not have a published project in Stevenage yet, so this example is from elsewhere in the area we cover. We will not present work as local when it is not.
· Bedford
Verified customer reviews
These reviews are from customers elsewhere in the region rather than this town. We publish them as they were given.
Questions
Those are the coldest surfaces in a room, particularly where there is a cold bridge at a reveal or a lintel. Warm, moisture-laden air condenses there first. It is a classic condensation pattern and it responds to ventilation, insulation and heating measures rather than damp proofing.
Yes. We first establish whether the activity is current and what species is involved, because treatment is only warranted where there is active infestation — and because dampness in the timber is often the underlying reason it became vulnerable.
Yes. Request an Estimate and our team will price the work from your details and photographs rather than an automatic calculator; the final figure depends on what the inspection finds, along with size, access and specification.
Nearby
We also work in Hitchin. For everywhere else we cover, see our Hertfordshire service area.
Next step
Book an inspection, ask for a callback, or use one of the online tools first. Whichever suits you — there is no obligation either way.
Tell us what you are seeing and we will come back to you. Your enquiry is tagged to Stevenage so the right surveyor picks it up.
