Art gallery · St Albans
ISO-Therm internal wall insulation to an art gallery
- Agreed approach
- ISO-Therm internal wall insulation installed throughout the gallery, fitted from scaffold and finished ready for decoration.
The Orton townships were built rapidly as Peterborough expanded, alongside two much older village centres, so a local diagnosis depends on which sort of building you are in. Procure Group Ltd carries out damp investigations, mould and condensation assessments, timber and woodworm inspections and below-ground damp assessments across Orton Goldhay, Orton Malborne, Orton Waterville, Orton Longueville, Orton Southgate, Orton Brimbles and the PE2 district. We inspect and measure first, and our reports explain the evidence behind every recommendation.



What we investigate
Any one of these symptoms can have several different causes, and the right remedy depends entirely on which one it is. That is what a survey establishes.
Staining at low level or around a specific point on a wall or ceiling.
Black, green or grey growth on walls, ceilings, sealant, window reveals or behind furniture.
A persistent smell, often in a cupboard, wardrobe or unused room, sometimes before anything is visible.
Blistering, salting, crumbling plaster or wallpaper lifting away from the wall.
Water on glass and frames in the morning, and mould appearing on cold surfaces.
Damp appearing during or after rain, frequently linked to rainwater goods or pointing.
Low-level dampness that may be rising damp, or may be one of several other causes.
Soft or crumbling timber, fungal growth, exit holes or springy floors.
Plumbing, heating or drainage leaks that show up some distance from the source.
Rooms that feel humid, cold spots at reveals and lintels, and extract fans that do not clear steam.
Damp, salting or water ingress at or just below external ground level.
What we are asked for
Each of these is a different problem with a different remedy. Which one applies depends on what the readings and the building show.
An evidence-led investigation of what is making the wall wet, with readings and findings you can act on.
Where a damp-proof course has genuinely failed, the appropriate remedial specification for the wall in question.
Professional remediation of the contamination, and control of the moisture conditions behind it.
Humidity, ventilation and surface temperature measured before any equipment is recommended.
Damp at or just below external ground level investigated, with localised protection where remediation calls for it. We do not install basement or cellar waterproofing.
Services
Each service below links to the full national service page, where the investigation, the treatment options and the circumstances in which it is not appropriate are set out in detail.
Damp
A structured investigation to establish the likely cause of dampness before any remedial work is recommended.
Damp
Careful assessment of low-level dampness, which is frequently caused by something other than rising damp.
Damp
Investigation of moisture entering through walls, roofs, openings and rainwater goods.
Surveys
Mould & condensation
Assessment of moisture production, ventilation, heating and insulation to reduce surface condensation.
Mould & condensation
Treating the mould is only part of the solution. We investigate why it developed in the first place, then remediate the contamination and control the conditions that caused it.
Timber
Assessment and treatment of structural timbers affected by moisture, decay or insect attack.
Timber
Establishing whether insect activity is current before recommending any treatment.
Timber
Identifying and repairing timber decay caused by sustained high moisture content.
Timber
Careful investigation of suspected dry rot, which can extend beyond visibly damp timber.
Repairs & finishes
Replastering specifications appropriate to walls affected by dampness or salt contamination.
Repairs & finishes
Repairs to the external fabric that address the source of moisture entry.
Repairs & finishes
Drying, repair and reinstatement following leaks, escapes of water or flooding.
Repairs & finishes
Insulation of solid walls with careful attention to moisture risk and detailing.
Our work
Photographs from Procure Group projects. Work of this kind is carried out across the area, so none is presented as a property at a particular address unless the caption says so.



Local property context
Different construction types behave differently when they get wet, so the approach is matched to the building in front of us.
Orton Goldhay, Malborne, Brimbles and the neighbouring townships were built largely in the 1970s and early 1980s using the construction of that period: cavity masonry, timber-frame systems in places, shallow-pitched roofs and some flat-roofed additions. The most common fabric issues we find are bridged cavities, defective or missing cavity trays over openings, and shallow-pitched and flat roof coverings that have reached the end of their life. Water entering at one of those points can appear as an internal damp patch some distance away, so tracing the entry point matters more than treating the stain.
Orton Waterville and Orton Longueville retain older village cores with solid-walled brick and stone properties, former farm buildings and converted outbuildings that predate damp-proof courses. In those buildings the assessment concentrates on ground levels, rainwater disposal, cement pointing and render over soft masonry, and impermeable internal finishes, because each of those prevents a solid wall from drying. The remedies are quite different from anything appropriate in a 1970s house a few hundred metres away, which is why we look at construction before symptoms.
The Orton area sits on low-lying ground close to the Nene and its washes, and the local subsoil holds water. High water tables affect solid floors, sub-floor voids and any below-ground space, and seasonal movement on clay opens fine cracks in render and pointing that let driven rain in. Where a property has integral or linked garages, or where a conservatory or extension has been added over what was previously open ground, drainage arrangements are frequently the source of the problem rather than the wall itself.
Condensation and mould are the most frequent complaints in the township housing, particularly in bedrooms on external walls and in bathrooms where extraction has become ineffective. Modern airtightness combined with the original moisture-removal provision of forty years ago leaves a persistent imbalance in many of these homes. We measure humidity and surface temperatures, check that extract fans clear air to outside rather than into a roof void, and identify the cold surfaces at risk, so that the recommendation addresses the mechanism instead of redecorating over the symptom.
Our approach
The purpose of a survey is to identify the underlying cause of the moisture, not to justify a particular treatment.
Transparent pricing
A Damp Proofing Quote Assessment is £114 plus VAT. The fee can be deducted from the final invoice if eligible remedial works proceed, subject to the agreed terms. Other inspection types are priced according to their scope.
Inspection requirements vary between properties, so larger, more complex or commercial buildings are priced according to their scope. You will be told the fee before the visit is confirmed — there are no charges added afterwards.
0% INTEREST. NO FEES.
Spread the cost of your remedial works.
Pay 40% upfront and spread the balance over three or six monthly instalments.
Available on eligible remedial works, subject to assessment and written agreement.
Online tools
Answer a few simple questions, upload photographs and receive an initial summary of possible causes and the type of survey that may be appropriate.
Upload an existing damp report, building survey, RICS report or property inspection document for an initial AI-assisted summary and recommended next steps.
Send us the details and photographs of the problem and our team will price the work and put it in writing.
Regional project example
We do not have a published project in Orton yet, so this example is from elsewhere in the area we cover. We will not present work as local when it is not.
Art gallery · St Albans
Verified customer reviews

“The guys were really polite and friendly, super professional, they did a perfect job but they didn't hang around either, no time wasted! They kept me updated every single step of the job, like letting me know when they were going outside whilst the plaster was drying. I really appreciated the communication. The lads tidied up really nice inside and the boss came back the same day and took all the rubbish away and swept up. Literally couldn't ask for more :)”

“The team at Procure, Cassie and Callum in particular, were both incredibly professional and incredibly kind throughout the whole process: from booking the survey to completing the works, they were flexible, understanding and reliable. They showed good humour while also being experienced and knowledgable, they took their time to explain everything while still making us feel that everything was on our terms. I can't think of a better contractor, I can wholeheartedly recommend.”

“5 Star all the way. Procure are simply the best trade services company we have ever dealt with. From the beginning of the process, Callum (the owner), his office staff and all involved have been courteous, professional and diligent in all communication & contact. We were buying a new house with multiple damp issues. Callum surveyed and advised the best course of action, even recommending cheaper options of repair, where more costly alternatives could easily have been offered. The two days he was on site along with his brother, were very easy. Both were very friendly, polite and most importantly diligent in their work. You could see they took pride in the quality of what they did, going above and beyond what was quoted for, leaving the place as clean as possible behind them. We would have no hesitation recommending Callum and the Procure Team. Book with confidence here”
Every review is from a customer whose work we completed, published as it was written. Read all of our reviews.
Questions
All of the Orton townships and the PE2 district: Orton Goldhay, Orton Malborne, Orton Waterville, Orton Longueville, Orton Southgate, Orton Brimbles, Orton Northgate and the surrounding streets, together with the rest of Peterborough.
On a shallow-pitched or flat roof it is usually the covering, a failed detail at an upstand or verge, or a blocked outlet holding water on the roof. Water can travel along joists and insulation before it shows, so the stain rarely marks the entry point. We inspect the roof and its details, take readings to map the extent, and identify the source before any internal repair is carried out.
It can be either, and the two are frequently combined. A cold flat roof with insufficient insulation and no clear route for moist air produces interstitial condensation that soaks the deck from beneath, while a failed covering lets water in from above. Readings, thermal patterns and the timing of the problem tell us which is dominant, and the report explains what the repair needs to address.
Yes. Orton Waterville and Orton Longueville have solid-walled and historic buildings that need a different approach from the estate housing, and we assess them on the construction in front of us rather than a standard checklist.
Yes. We provide documented investigations with photographs, moisture readings, a clear statement of cause and proportionate recommendations, which is the form of evidence needed when responding to a resident's report or a local authority enquiry. We do not guarantee compliance with any particular process, as that depends on your own procedures, but the findings are set out in a way that supports them.
Related reading
Written by our surveyors, on the questions we are asked most often.
Nearby
We also work in Hampton, Bretton, Stanground, Whittlesey and Yaxley. For everywhere else we cover, see our Peterborough service area.
Written and last reviewed by the Procure Group survey team on .
Accredited & certified
Specialist qualifications in damp, timber and mould, independently assessed health and safety, and carded operatives on every site.
Fully insured, including professional indemnity.
PCA Qualified Technician

CHAS Accredited Contractor

UKAME Accredited

Dewpoint Professional

Construction Skills Certification Scheme
Blue & Gold Skilled Workers
Trade qualifications held

NVQ Level 2
Damp-proofing & wood preservation

NVQ Level 3
Insulation & building treatments

HS&E tested
Health, safety & environment
Next step
Book an inspection, ask for a callback, or use one of the online tools first. Whichever suits you — there is no obligation either way.
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