Art gallery · St Albans
ISO-Therm internal wall insulation to an art gallery
- Agreed approach
- ISO-Therm internal wall insulation installed throughout the gallery, fitted from scaffold and finished ready for decoration.
If you own or manage a property in St Ives and have noticed damp patches, persistent mould, a musty smell or deteriorating plasterwork, understanding the cause matters before any work begins. Procure Group carries out thorough damp investigations, mould and condensation assessments, timber decay and woodworm inspections, and below-ground damp protection across St Ives and the surrounding Cambridgeshire towns. We work with homeowners and property owners, and we will always identify what is actually happening in your property rather than assume a cause from the symptoms alone.



What we investigate
Any one of these symptoms can have several different causes, and the right remedy depends entirely on which one it is. That is what a survey establishes.
Staining at low level or around a specific point on a wall or ceiling.
Black, green or grey growth on walls, ceilings, sealant, window reveals or behind furniture.
A persistent smell, often in a cupboard, wardrobe or unused room, sometimes before anything is visible.
Blistering, salting, crumbling plaster or wallpaper lifting away from the wall.
Water on glass and frames in the morning, and mould appearing on cold surfaces.
Damp appearing during or after rain, frequently linked to rainwater goods or pointing.
Low-level dampness that may be rising damp, or may be one of several other causes.
Soft or crumbling timber, fungal growth, exit holes or springy floors.
Plumbing, heating or drainage leaks that show up some distance from the source.
Rooms that feel humid, cold spots at reveals and lintels, and extract fans that do not clear steam.
Damp, salting or water ingress at or just below external ground level.
What we are asked for
Each of these is a different problem with a different remedy. Which one applies depends on what the readings and the building show.
An evidence-led investigation of what is making the wall wet, with readings and findings you can act on.
Where a damp-proof course has genuinely failed, the appropriate remedial specification for the wall in question.
Professional remediation of the contamination, and control of the moisture conditions behind it.
Humidity, ventilation and surface temperature measured before any equipment is recommended.
Damp at or just below external ground level investigated, with localised protection where remediation calls for it. We do not install basement or cellar waterproofing.
Services
Each service below links to the full national service page, where the investigation, the treatment options and the circumstances in which it is not appropriate are set out in detail.
Damp
A structured investigation to establish the likely cause of dampness before any remedial work is recommended.
Damp
Careful assessment of low-level dampness, which is frequently caused by something other than rising damp.
Damp
Investigation of moisture entering through walls, roofs, openings and rainwater goods.
Surveys
Mould & condensation
Assessment of moisture production, ventilation, heating and insulation to reduce surface condensation.
Mould & condensation
Treating the mould is only part of the solution. We investigate why it developed in the first place, then remediate the contamination and control the conditions that caused it.
Timber
Assessment and treatment of structural timbers affected by moisture, decay or insect attack.
Timber
Establishing whether insect activity is current before recommending any treatment.
Timber
Identifying and repairing timber decay caused by sustained high moisture content.
Timber
Careful investigation of suspected dry rot, which can extend beyond visibly damp timber.
Repairs & finishes
Replastering specifications appropriate to walls affected by dampness or salt contamination.
Repairs & finishes
Repairs to the external fabric that address the source of moisture entry.
Repairs & finishes
Drying, repair and reinstatement following leaks, escapes of water or flooding.
Repairs & finishes
Insulation of solid walls with careful attention to moisture risk and detailing.
Our work
Photographs from Procure Group projects. Work of this kind is carried out across the area, so none is presented as a property at a particular address unless the caption says so.



Local property context
Different construction types behave differently when they get wet, so the approach is matched to the building in front of us.
St Ives sits on the River Great Ouse, and the low-lying ground associated with the Ouse valley means that older properties here can be susceptible to groundwater influence, particularly those with solid stone and brick foundations that predate modern damp-proof course installation. The town centre contains a number of older properties built in the nineteenth and early twentieth centuries, often with solid brick or stone walls, lime mortar pointing and no effective horizontal damp-proof course. In these buildings, rising damp through capillary action in the masonry is a genuine and documented mechanism, though it is frequently misidentified or exaggerated without a proper inspection to support the diagnosis.
Victorian and Edwardian terraced housing, common in the older parts of St Ives, typically relies on a slate or engineering-brick damp-proof course laid at the time of construction. Over more than a century these can crack, become bridged by raised external ground levels, or be bypassed by render or paving that has been applied above the original DPC line. When that happens, moisture rises into the lower sections of the wall and manifests as tide-marked plaster, salting on the masonry surface and deteriorating skirting boards. Penetrating damp through spalled brickwork or failed pointing is a separate issue that produces different patterns and requires a different remedy.
Interwar semi-detached houses and the post-war council-built estates that expanded St Ives through the mid-twentieth century were generally built with cavity walls, which provide an inherent degree of protection against penetrating damp as long as the cavity remains clear. However, retroactively injected cavity-wall insulation can, over time, create pathways for moisture if the insulation becomes saturated or if installation was not carried out correctly. At the same time, double-glazing and draught-proofing upgrades that were applied to these properties from the 1980s onwards have reduced background airflow, making condensation and its associated black mould growth on cold surfaces a much more common complaint than it was in the original occupancy era.
Barn and cottage conversions on the edges of the St Ives area, as well as any older property with a room below external ground level, present a distinct set of below-ground damp considerations. Where drainage and existing damp protection are absent, damaged or overwhelmed during high groundwater periods, water ingress can affect ground-floor timbers, cause mould growth in enclosed spaces and accelerate decay in structural elements. A methodical inspection, using moisture measurement, thermal observation where appropriate and a review of the construction details, is what establishes the actual cause and determines which remedial approach is appropriate for the property.
Timber decay and woodworm are concerns in any property where moisture has been present over a prolonged period, and St Ives has a sufficient number of older properties for these issues to arise regularly during building surveys or routine maintenance reviews. Wet rot develops in timber that remains consistently damp, while dry rot, the more serious of the two, can spread through masonry as well as timber and requires careful containment once identified. Woodworm activity, visible as flight holes in floorboards, joists or roof timbers, is often historic rather than active, but confirmation requires close inspection. In all these cases, treating the moisture source is as important as treating the timber itself, and a survey will establish both.
A note on scope for St Ives property owners: Procure Group does not undertake full basement or cellar waterproofing installations. Our waterproofing work is limited to appropriate localised applications encountered as part of damp investigation and remediation. Below-ground damp protection of that kind is specified from the same evidence as any other damp diagnosis, once avoidable external water has been dealt with.
Our approach
The purpose of a survey is to identify the underlying cause of the moisture, not to justify a particular treatment.
Transparent pricing
A Damp Proofing Quote Assessment is £114 plus VAT. The fee can be deducted from the final invoice if eligible remedial works proceed, subject to the agreed terms. Other inspection types are priced according to their scope.
Inspection requirements vary between properties, so larger, more complex or commercial buildings are priced according to their scope. You will be told the fee before the visit is confirmed — there are no charges added afterwards.
Online tools
Answer a few simple questions, upload photographs and receive an initial summary of possible causes and the type of survey that may be appropriate.
Upload an existing damp report, building survey, RICS report or property inspection document for an initial AI-assisted summary and recommended next steps.
Send us the details and photographs of the problem and our team will price the work and put it in writing.
Regional project example
We do not have a published project in St Ives yet, so this example is from elsewhere in the area we cover. We will not present work as local when it is not.
Art gallery · St Albans
Verified customer reviews
These reviews are from customers elsewhere in the region rather than this town. We publish them as they were given.
Questions
A damp survey involves a systematic inspection of the property using calibrated moisture meters, a review of the construction type and age, and an assessment of the internal and external conditions that could be contributing to the problem. In St Ives, where the housing ranges from solid-walled Victorian buildings to post-war cavity construction, the survey approach is tailored to the property type. The aim is to identify the mechanism behind the damp, whether that is rising damp, penetrating damp, condensation or a combination, before any remedial work is recommended.
The two conditions produce different patterns and different readings on moisture measurement equipment, which is why a physical inspection matters. Rising damp typically affects the lower metre of a wall, leaves salt deposits on the plaster surface and is associated with a failed or bridged damp-proof course. Condensation tends to affect cold surfaces throughout the property, often appearing first on north-facing walls, around window reveals and in poorly aired rooms. In St Ives properties that have had double-glazing or insulation installed, condensation is a particularly common finding that is sometimes mistaken for a structural damp problem.
Timber decay and woodworm inspections are carried out alongside damp investigations, because the two are often connected. In older St Ives properties with solid walls or suspended timber floors, prolonged moisture exposure can lead to wet rot in floor joists or door frames, and in more serious cases to dry rot, which spreads independently of the timber and requires a different treatment protocol. Where woodworm flight holes are present, the inspection will assess whether the infestation is active or historical and whether the structural integrity of the affected timber has been compromised.
The time from survey to written report depends on the complexity of the property and the number of issues identified, but for most residential properties in St Ives a report is typically produced within a few working days of the inspection. The report sets out the findings in plain terms, identifies the most likely cause of each damp-related issue observed, and outlines the remedial options available. It is intended to be useful whether you are arranging works yourself, dealing with a mortgage lender or managing a property on behalf of a property owners.
Related reading
Written by our surveyors, on the questions we are asked most often.
Nearby
We also work in Huntingdon, Godmanchester, St Neots, Northstowe, Ramsey and Chatteris. For everywhere else we cover, see our Cambridgeshire service area.
Written and last reviewed by the Procure Group survey team on .
Next step
Book an inspection, ask for a callback, or use one of the online tools first. Whichever suits you — there is no obligation either way.
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